In my end we are facing http 404 not found issue in production. Have you changed any thing on your end? Could you tell me how to solve it?
In my end we are facing http 404 not found issue in production. Have you changed any thing on your end? Could you tell me how to solve it?
Confirmed. The issue has been solved.
We have submitted e-Invoice successfully. Thank you!
Regards,
Menandro
hello menandro,
How to fix it. Have you change anything in your end? In my end we are facing same issue. http 404 error
Hello,
I am still facing the same SSL/TLS issue. How did you fix it?
Hi @Mustafa.Acar,
Good day.
No, we didn’t change anything. Everything is the same.
Regards,
Menandro
Hello,
I have shared the IP, request and response and I received email that it is resolved. But still I am getting the same error.
Hi @Mustafa.Acar,
In terms of the integration, we didn’t change anything. However, we run the windows updates. FYI, our server is Windows Server 2012 R2 Std.
Regards,
Menandro
Hi Menandro,
I have the same windows edition and the last updates installed are on 14-11-2024 and I have checked for latest updates. It’s not showing any new updates.
@Mustafa.Acar please share full request, response and IP address with above mentioned Subject to SP support email and confirm here
Hi @suhaibusmani,
So, it means your server is up to date. Then you should be able to submit all your pending e-invoices.
Regards,
Menandro
hello @Ankit.K.Tiwari @menandro
As we tried to access ZATCA domain, which is gw-fatoora.zatca.gov.sa, it seems that your IP changes dynamically when we access. For example when we started test, it changed from 185.117.131.104 to 185.117.130.104.
We need specific IP or a range of IPs that used in order to configure firewall properly.
Can you please assist us?
Hello @Ankit.K.Tiwari @menandro @suhaibusmani @Lina-alrehaili1 @Sachin.Pathare
Can anyone help me ? . Please confirm that target domain has static or dynamic IP address If ip address is static, then provide the target IP address in CIDR notation. If dynamic ip is there please provide dynamic ip range. Yesterday we find out our issue why we are not sending it because ZATCA has been changed. Our security team they need IP information . Who can help me?
Hi, @Mustafa.Acar,
Good day.
I believe @Ankit.K.Tiwari, is the most appropriate person to answer your question.
Best regards,
Menandro
Thank you for your quick response. @menandro
@Ankit.K.Tiwari could you help me please ? we have not been sending our invoices since yesterday …