Is there a change in ZATCA SSL Certificates

Clearance and Reporting
1

Hi Team,

We are getting certificate error while connecting to ZATCA apis from today early morning. Is there a change in SSL certificate for ZATCA API URL ?

https://gw-fatoora.zatca.gov.sa/e-invoicing/core/invoices/reporting/single

1 Like
2

Same here, we are unable to get clearance.

https://gw-fatoora.zatca.gov.sa/e-invoicing/core/invoices/clearance/single

3

We also have the same for
https://gw-fatoora.zatca.gov.sa/e-invoicing/core/invoices/reporting/single

4

Dears @vjsrdev ; @menandro ; @anusv

Thanks for reaching out,

Please note that, all APIs are working as expected, however, to provide comprehensive support as usual, can I kindly ask you to share your full concerns with some attachments via below mail

SP mail: sp_support@zatca.gov.sa

Thanks,
Ibrahem Daoud.

5

Dear Ibrahim,

Good day!

Thank you for your response. However, the service was functioning properly until yesterday evening. As of this morning, we are unable to successfully submit any invoices.

We are currently unable to submit using the following two endpoints:

https://gw-fatoora.zatca.gov.sa/e-invoicing/core/invoices/clearance/single
https://gw-fatoora.zatca.gov.sa/e-invoicing/core/invoices/reporting/single

Regards,
Menandro

6

Dear @menandro

Are you inside the KSA?
What is the exact response from the APIs?

If you can share a full request and response via SP mail, this will help us in our investigation to provide a comprehensive support as usual.

Thanks for your collaboration.
Ibrahem Daoud.

7

Dear @idaoud

Greetings!

Since early morning today we are getting ORA-29273 HTTP request failed/ORA-28860 Fatal SSL Error which is due to SSL handshake failure while hitting the URL gw-fatoora.zatca.gov.sa.

Kindly look into it at the earliest and on priority and revert the change made today.

Thanks & Regards,

2 Likes
8

Dear @idaoud,

Yes, I am inside the KSA.

Below is the exact response after calling your APIs:

  • The request was aborted: Could not create SSL/TLS secure channel

I have also sent an email to sp_support@zatca.gov.sa; however, it would be preferable if you could respond here so that everyone can view it.

Regards,
Menandro

2 Likes
9

Dear @mohdzeeshan5c0 ; @menandro; @vjsrdev , @anusv

Many thanks for your collaboration,
Please note that the team is currently working on it, Will get back to you ASAP

Thanks for your understanding.
Ibrahem Daoud.

10

Dear @idaoud
Thank you for the response. Issue started since early morning and invoices are pending to report as the simplified must be reported within 24 hrs.

11

Dear @idaoud

Appreciate your kind and earliest solution since due to this issue B2B sales has been completely stopped .

We are around 6/7 companies and all are impacted by this and among which 1 company has mostly B2B invoices which has the biggest impact.

Thanks & Regards,

12

Dear @idaoud
Any updates on this ? Appreciating your support.

13

Hi @mohdzeeshan5c0
Do you got the solution ?

14

Hi @menandro
Do you got the solution ?

15

Hi, @anusv,

No, not yet. Ibrahem hasn’t given any feedback yet.

Regards,
Menandro

16

Dear Team,

I am also getting the same error response.

Could not create SSL/TLS secure channel.

Regards,
Ravi V

17

Thank you for response @menandro

18

Dear @idaoud
Any updates regarding this ?

19

Still the issue

Any Response ?!
@idaoud

20

Hi,

Is it resolved or not because we are still facing the same isssue.

Thanks