Https://gw-fatoora.zatca.gov.sa/ is not woking

Clearance and Reporting
1

Dear @Ankit_Tiwari

https://gw-fatoora.zatca.gov.sa/ is not working.
Kindly look into it on priority.

Thanks,

8 Likes
2

Dear @idaoud

Appreciate your early support on this.

3

We are facing this issue as well, cannot report invoices.

4

i am facing that issue too

5

Dear @Aturkistani

Kindly look into it.

6

Yes, we are also facing issue. All invoices are returning with 500 error code

7

@Aturkistani please fix it

8

Facing same issue, please support

9

We facing same issue!!!

10

Dear @Ankit_Tiwari \ @idaoud

Can you kindly share an update? All our customers are calling and asking for update continuously.

Thanks & Best Regards,

11

Dear @All

Thanks for sharing your concerns, please note that our team working on it and we will get back to you ASAP.

Appreciate your understanding.
Ibrahem Daoud.

12

We are Facing the same issue from Today 3 PM

13

All our customers are facing the issue of Connection Reset Error for both reporting and clearance api.

https://gw-fatoora.zatca.gov.sa/e-invoicing/core/invoices/clearance/single
https://gw-fatoora.zatca.gov.sa/e-invoicing/core/invoices/reporting/single
Due to this issue at Zatca and all the Zatca consumers are impacted. Please resolve it.

14

Is there anything new regarding the problem of not receiving invoices from the Zatca platform?

15

we facing the same problem

1 Like
16

Also we have same issue

17

@idaoud

Thanks for your response and quick actions.

Do we need to Notify ZATCA from the below URL for generating the invoices in our solution but not generating Electronic Invoices or Electronic Notes for the same?

18

We are also facing same problem

19

Dear @Ankit_Tiwari @idaoud ,
Any update on fixing this issue? We have many ZATCA consumers who are impacted by it.

20

yes same issue face in our system