Issue reporting and clearing invoices

Clearance and Reporting
1

From around an hour a ago we noticed that ZATCA server doesn’t respond to our invoice reporting requests. Any idea ?

1 Like
2

We are facing the same issue for all our clients!!!

3

We are facing too.

“Connection reset” Issue

please update us once its live.

4

All our clients are also facing the same issue!
“WebException ERROR - Message resp: Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host”

5

We have been facing an issue for the last 1 hour where invoices are not getting cleared on both the ZATCA Simulation and Production portals.

The system is not responding, and the connection gets interrupted during invoice submission. As a result, no clearance response is being received.

We kindly request the ZATCA team to look into this matter and advise if there is any ongoing issue or maintenance activity.

We are holding invoice submissions until the service resumes normally.

Thank you.

1 Like
6

Here is same error message

“Connection reset” Issue

7

We are also experiencing the same issue with multiple invoices that we are attempting to generate on production. Please check and resolve this on priority.

8

Dear @All

Thanks for sharing your concerns, please note that our team working on it and we will get back to you ASAP.

Appreciate your understanding.
Ibrahem Daoud.