No Response from ZATCA Servers for Some Clients

Clearance and Reporting
1

We are facing an issue where some of our clients do not receive any response from ZATCA servers when reporting or clearing invoices. The API request is sent, but no success or error response is returned. This does not affect all clients, only a few

Does anyone facing the same issue ?

1 Like
2

Yes, Today some of our customers are facing the same problem.

3

even we are facing same issue for b2c reporting

4

We are facing the same issue since today’s morning,

5

I believe the issue has been resolved

6

we are facing same problem.

7

Solved with us since few mints

8

Yes solved with us too since few min.

9

Some clients were resolved, but not all.

10

We have share the same issue with failed response from gw-fatoora.zatca.gov.sa. And eventually everything self-fixed. Perhaps Zatca team can provide as details for Knowledge Base purpose and we can advise our clients accordingly.

Thanks.

11

We are still not getting any response

12

I cant Upload Invoices is there any update

13

we have also stated facing the same issue, from 24/11 afternoon, continuously getting 500 error as response from ZATCA (in very frequently at regular intervals).

Still issue not resolved, kindly suggest if its resolved any1. Thanks!