Getting ECONNRESET as response

Clearance and Reporting
1

Hi All,

One of my client is receiving “code”: “ECONNRESET” and status as Null for the past 4 days. May I know how to resolve this issue.

Thanks
Somesh

2

Dear @Somesh,

Could you please provide more clarification about the issue you are facing?

  1. On which environment is EGS onboarded? (Simulation, production)
  2. Which API are you encountering issues with? (Reporting, clearance)
  3. Does your solution rely on any middleware? If yes, please review all configurations to understand your solution’s behavior and troubleshoot accordingly. This will help us better understand if the issue originates from your side.
  4. Is the issue still occurring? What is the response behavior? For example, did you receive an error once and then it resolved when you tried to resend the invoice later? Or does it persistently occur, preventing you to share invoices within ZATCA’s timelines?
  5. You are also kindly requested to share a screenshots for the received response

Providing such details will enable us to conduct a better investigation and gain a clearer understanding of the given issue.

Looking forward for your response.