Hi @Ankit.K.Tiwari / @idaoud / @Majd_Alawadi / @Aturkistani , / ZATCA Team, we have started received 500 error from ZATCA in PRODUCTION Portal. could you please check. Is any1 facing the same issue?

Since maintenance started, we have been getting HTTP 403 on almost every request. No changes on our side — same certs/CSIDs that worked fine for days, and it’s hitting many EGS units across many taxpayers at once, so it’s not a single-cert issue. Our traffic egresses from AWS eu-central-1 (Frankfur…

Hi @Ankit.K.Tiwari , @Majd_Alawadi @idaoud any timeline for the system complete recovery? Things are still abnormal… We are now 6 hours ahead of your activity completion time.

Hello, the service is still down for everyone… Our servers are in Saudi Arabia, and we haven’t been able to contact Zatka.

Hi @Ankit.K.Tiwari / @idaoud / @Majd_Alawadi / @Aturkistani ,/ ZATCA Team, Any ETA on this issue? Now, we started getting 520 Error in Both B2C and B2B Cases. Please check. thanks!

Hello Dears, How are you working now at your stores, still checks are open or you are closing it offline. thanks

[image] anusv: 03:00am 12JUNE, 2026 to 11:00am Even our customers are also experiencing the same issue on the Taxilla platform while reporting B2C records. Can we Please let us know what actions need to be done from our side.

[image] paganapathy: Hi ZATCA Tech team / @Ankit.K.Tiwari / @idaoud / @Majd_Alawadi / @Aturkistani , Hi ZATCA Tech team / @Ankit.K.Tiwari / @idaoud / @Majd_Alawadi / @Aturkistani , We kindly request you to provide us with an estimated timeline (ETA) for the resolution of this issue, as it will…

Dear @Ankit.K.Tiwari @idaoud @Afrah @Aturkistani Kindly let us know about the progress on this issue since we taxpayers are worried about 24 hours time limit of submitting B2C invoices and we are already overloaded with invoices in queue in our stores to be submitted to Zatca. Thanks,

Getting 500 Error from ZATCA In PROD

Clearance and Reporting

Shafeer June 12, 2026, 4:37pm 48

Getting Error 520 from Zatca Servers

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Getting 500 Error from ZATCA In PROD

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