Dear Experts,
One of our customers is requesting a correction to the VAT number invoices issued in mid-2024 (June–Oct). These invoices were already cleared and submitted to ZATCA.
They’ve now stopped payment and are asking us to fix the issue.
We know we can’t edit cleared invoices, so we’re considering issuing a credit note and reissuing new invoices with the correct VAT number, dated now.(Jul-2025)
Can anyone confirm:
- Is this process acceptable under ZATCA, even for older invoices?
- Any official guidance or risk in doing this so late?
- How will this affect VAT reporting and compliance?
We’re using Odoo (Phase 2 compliant).
Thanks in advance.