Credit Note cancellation By Debit Note

XML and business rules
1

Dear ZATCA Support Team,

We have identified that several credit notes were mistakenly generated and submitted to ZATCA. These credit notes were created from sales return transactions but contain incorrect dates, totals, and line item details. The documents have already been successfully cleared in the ZATCA system.

We would like to correct our records and ensure compliance with VAT regulations. Could you please confirm the correct procedure for reversing such credit notes? Specifically:

  1. Is it acceptable to issue a debit note referencing the wrong credit note’s UUID and ID to neutralize its financial effect?

  2. After reversing, can we issue a corrected credit note with the accurate details, referencing the original invoice?

  3. Are there any specific UBL 2.1 XML requirements or clearance/reporting steps we should follow in this scenario?

Example of one affected credit note:

  • Credit Note ID: CN-1

  • UUID: 330519ed-5e9c-4415-b886-46cbbc6d3cad

  • Issue Date: 2025-08-11

  • Total Amount: SAR 1.15 (incl. VAT)

Your guidance on the reversal and resubmission process will help us resolve this issue correctly and maintain proper VAT reporting.

Thank you for your support.

2

@ayub

  1. Is it acceptable to issue a debit note referencing the wrong credit note’s UUID and ID to neutralize its financial effect? Yes, you should refer Invoice Reference Number not UUID.

  2. After reversing, can we issue a corrected credit note with the accurate details, referencing the original invoice? Yes.

  3. Are there any specific UBL 2.1 XML requirements or clearance/reporting steps we should follow in this scenario? Nothing specific