Seeking advise on how to cancel a credit note

XML and business rules
1

Dear ZATCA,

Hope all is well.
We have created a credit note against an Invoice. The user made a mistake on the credit note raising its value higher than the issued invoice. How to adjust a cleared credit note in this scenario?

Here is the detail of what happen:

  1. User issued an Invoice(IRN: 1031342) amounting to SAR 108.10
  2. Created a credit note (IRN: 24) for the above invoice amounting to SAR 648.50. The user made a mistake on the credit quantity. Instead of 1, he entered 6. So there is a difference of 5 quantity raising the credit note value higher.

Please advise on how to deal with these scenario? We want to correct the credit note that was issued.

Thank you for your reply.

2

@archie You just need to pass the Debit Note of Amount SAR 648.50 and than create a Credit Note again for SAR 108.10

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3

The debit note should be issued for original invoice or credit note itself ?

4

@Ankit_Tiwari We have same scenario. We need to cancel the Credit note.
Our Business team needs confirmation from ZATCA team…

@Ather has already provided the solution to create a Debit note in such case.

Our business team need this confirmation from @zatcaUser @mohammadsaeed01 @Ankit_Tiwari Please confirm thanks for your usual Support

5

@MalikRawabi986077683 yes it is confirmed that in order to reverse a credit note, you must pass a Debit Note or an Invoice as may be easier for your internal processes.

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