Hi all,
I’m facing a situation and would appreciate your guidance. We need to issue a credit note for an invoice that was created long ago when the standard VAT rate was 5%. All its line items have this 5% rate.
Our goal is to cancel this old invoice and reissue a new one with updated details and the current 15% VAT. However, when we submit a credit note that mirrors the original invoice (i.e., with a 5% VAT rate), ZATCA rejects it.
What is the correct procedure to handle this? How can we issue a credit note for an invoice with a legacy VAT rate?
Thanks in advance for your help!