Hi, owing to a system issue, certain B2B invoices were posted and submitted as B2C invoice. Now are unable to re-submit as B2B again due to these already being in zatca system as B2C. Please advice how to discard these invoices at ZATCA portal and resubmit the updated nature of the invoice again.
Hi Dear,
Please be aware that your e-invoicing solution should not include a feature for discarding or canceling invoices. If there is a need to cancel an invoice, the process should involve issuing a credit note associated with the respective submitted invoice. Credit notes serve the purpose of refunding buyers and correcting any errors in the generated invoices. It’s important to note that credit notes should adhere to the same format as the original invoices they are associated with.
When issuing credit notes, it is crucial to include a reference to the original invoice(s) to which they apply. The reference fields can be utilized to indicate the Invoice Reference Number(s) of the original invoice(s) that the credit note pertains to. In cases where a single credit note relates to multiple original invoices, taxpayers can provide a range of Invoice Reference Numbers (for example, IRN from 001 to IRN 100 issued during the period from January 1, 2022, to March 31, 2022). Additionally, the type of credit/debit note should align with the type of invoice against which it is issued.
I hope that helps!, if you require any support further, please do not hesitate to reach out.
Dear @Aturkistani ,
we have 2 issues in which we accidently send wrong date to zatca, that is
in first case, we send more items (5 instead of 4 lines) than in the system and invoice also got success. but the tax value and amount did not match with our system… creating a dredit note in our system, will still wont correct the issue as the credit not for this invoice will have only 4 items from our system.
in case 2, we accidently send zero base amount to zatca. and the total tax and amount calculated was zero. itwas issue in the integration only, in our syste, it was correct. how can we correct this…
Will creating credit notes in both cases and reissuing the invoices will be enough?