It is working now, we are able to submit the invoices.
Could you please let us know how to check if the services are down.
Good morning @Majd_Alawadi
We are receiving positive feedback from our clients that the services are back online and operational.
Thank you.
Dear majd
It is working now thank you ,
Best Regards
Looks good.
Thanks for the support @ZatcaTeam.
Hi @Majd_Alawadi ,
May we all know, could you please share what’s the reason for the downtime of approximately 8+ hours
Additionally, we would like to check if there is any recommended mechanism—such as a health‑check or ping endpoint API—to verify whether the ZATCA portal services are up and running before initiating invoice submissions.
Having such a capability would help us avoid submitting invoices during ZATCA service outages or downtime.
Thank you for your support
It is working now thanks
Dear All , From today morning we are getting 401 Unauthorized error for the same credentials which we used for the previous invoice. Any one facing such issues ? @paganapathy @hima223384 @arjun_tech24 @anand.singh @mnuaimi @mohdzeeshan5c0 @githin @sameer
Hi @anusv ,
Yes, we also experienced a similar issue for around 30–45 minutes, during which we received 401 Unauthorized errors. Approximately 40+ invoices were affected.
However, I have checked now, and we have started receiving successful responses.
Hope you also started receiving success responses back from ZATCA?
CC: @Ankit.K.Tiwari / @idaoud / @Majd_Alawadi
Thank you @paganapathy for response. Yes we also received success response.
The service is temporarily unavailable.
Good morning Zatca Team
I Have also an issue posting invoices to Zatca since almost 4 hours,
We are also facing the same issue