Solution Enable TLS and SSL on computer that has integration to ZATCA. Just go to Internet option-> Advance
This solution didn’t work for us, we are facing this error since yesterday, earlier there were no issues.
Yes, simply changing internet options did not solve the issue.
It depends on your OS. and windows updates. we tried on 2012R2 is also not work there but on windows 10 fully update. with security patch.
We are using Windows Server 2012 R2, I am not very much technical. Please share any other solution if you or anyone have.
Dear All,
Thank you for reaching out regarding the SSL/TLS error you are encountering.
Please note that our team are investigating further on this case to provide the necessary support.
For any 500-related errors, such as SSL/TLS issues, please ensure that you continue resubmitting the e-invoices as usual until a successful response is received (either 200 or 202) from ZATCA.
If the issue persists and you are unable to submit the invoices within ZATCA’s specified timelines, it is important to submit a Failure Notification through the following link:
Verify taxpayer
E-invoicing Failure Notifications
If you require further assistance, feel free to contact us.
Best regards,
@jeffersonpc @khaleel316k @menandro please share full request, response and IP address through email id sp_support@zatca.gov.sa with subject “Clearance API - Could not create SSL/TLS secure channel” .
@khaleel316k @jeffersonpc Please try now and confirm