Scheduled Downtime on August 7, 2026, from 3:00 AM to 11:00 AM

Clearance and Reporting
1

Hi @idaoud ,

Kindly confirm if there is a scheduled downtime for the Fatoora APIs including Clearance, Reporting, and Compliance APIs on Friday, August 7, 2026, from 3:00 AM to 11:00 AM.

Do anybody have an idea about this?

Thanks

2

Hi @idaoud / @Afrah / @Ankit.K.Tiwari / Zatca Teac team,

Please confirm here once the ZATCA Fatoora API Portal services are up? Thanks in advnace!

3

Hi @anand.singh

Yes, it’s scheduled for today.

4

Hi Team,

Can anyone confirm, Now it is working ?

5

It should be up as per announcment.

6

Hi, after the said maintenance the onboarding API is not working properly on our side, and is receiving CSID Request Error

7

Hi All,

Is clearance, reporting & onboarding working now?
Some of our customers still not able to do reporting.

Appreciate your feedback.

8

The APIs still seem to be down

9

Clearance, and reporting seems working properly, but the onboarding it is not working since the end of the said scheduled maintenance

10

We’re still getting 502/504s on clearance and reporting.

When did it start working for you?

11

We are getting fatal SSL error

12

still we are receiving certificate validation error

13

can any one update , the service is still down and giving SSL Certificate Validation error .. please confirm

14

The APIs are still not working for me yet.

15

thanks for the reply .. appreciated

16

Hi, We are still experiencing issues on onboarding. Can someone confirm if all APIs from Clearance, Reporting, and onboarding are all Ok now?

17

We also still having SSL Issue.

18

After this maintenance, our clients are getting 403 with response “error code: 1010”. What can we do to fix it.

19

Hi, We are still experiencing issues on onboarding. Can someone confirm if all APIs from Clearance, Reporting, and onboarding are all Ok now?

21

Is It working now ???
i am still facing error
HTTP request failed