Reporting B2C Failed Invoice

Dear all,

I want to ask that in some cases, Reporting B2C invoices to Zatca may Failed,

Suppose that reporting INV100 has been failed,

Can we report Inv101 & Inv102, ect and fix issue with failed invoice (Inv100) and report it within 24 hours as per Rules?

Or we should stop reporting invoice till we fix issue with failed invoice?

Dear @ucitco,

Thank you for reaching out regarding the reporting of rejected B2C invoices. You may continue reporting subsequent invoices (e.g., INV101, INV102) while addressing the issue with the rejected invoice (INV100). The rejected invoice must be corrected and resubmitted within the 24-hour window as per ZATCA’s regulations. It is not necessary to stop reporting other invoices due to one rejection; however, timely resolution and compliance with the rules remain essential.

Please note that generating invoices in sequential order is mandatory but submitting them in sequential order is not required.

If you need further assistance, please feel free to contact us.

Best regards,