Hi Team, is there currently any issue with the ZATCA mobile app that sometimes scans a few QR and sometimes doesn’t? I felt this, especially in cases where the QR contains a decimal (either in taxable or tax amount) the QR code is failing in the ZATCA app. It just shows a white screen in the app and doesn’t even say “Thank you for scanning QR, information has been submitted” but just simply a white screen and the app freezes. Also, occasionally the app shows Unable to Verify.
Some QR with decimal is also scanning correctly but I guess there is something wrong with the app. Please let us know if that is the case.