Issue with the QR code scanning feature in your application

Dear ZATCA Support Team,

We are experiencing an issue with the QR code scanning feature in your application, as there is no response when attempting to scan.

Attached is a sample invoice for your reference.

We kindly request you to investigate the issue and inform us of any updates or necessary actions to resolve it.

Thank you and best regards.

<Invoice xmlns="urn:oasis:names:specification:ubl:schema:xsd:Invoice-2" xmlns:cac="urn:oasis:names:specification:ubl:schema:xsd:CommonAggregateComponents-2" xmlns:cbc="urn:oasis:names:specification:ubl:schema:xsd:CommonBasicComponents-2" xmlns:ext="urn:oasis:names:specification:ubl:schema:xsd:CommonExtensionComponents-2" xmlns:sac="urn:oasis:names:specification:ubl:schema:xsd:SignatureAggregateComponents-2" xmlns:sbc="urn:oasis:names:specification:ubl:schema:xsd:SignatureBasicComponents-2" xmlns:sig="urn:oasis:names:specification:ubl:schema:xsd:CommonSignatureComponents-2">
<ext:UBLExtensions>
<ext:UBLExtension>
<ext:ExtensionURI>urn:oasis:names:specification:ubl:dsig:enveloped:xades</ext:ExtensionURI>
<ext:ExtensionContent>
<sig:UBLDocumentSignatures>
<sac:SignatureInformation>
<cbc:ID>urn:oasis:names:specification:ubl:signature:1</cbc:ID>
<sbc:ReferencedSignatureID>urn:oasis:names:specification:ubl:signature:Invoice</sbc:ReferencedSignatureID>
<ds:Signature xmlns:ds="http://www.w3.org/2000/09/xmldsig#" Id="signature">
<ds:SignedInfo>
<ds:CanonicalizationMethod Algorithm="http://www.w3.org/2006/12/xml-c14n11"/>
<ds:SignatureMethod Algorithm="http://www.w3.org/2001/04/xmldsig-more#ecdsa-sha256"/>
<ds:Reference Id="invoiceSignedData" URI="">
<ds:Transforms>
<ds:Transform Algorithm="http://www.w3.org/TR/1999/REC-xpath-19991116">
<ds:XPath>not(//ancestor-or-self::ext:UBLExtensions)</ds:XPath>
</ds:Transform>
<ds:Transform Algorithm="http://www.w3.org/TR/1999/REC-xpath-19991116">
<ds:XPath>not(//ancestor-or-self::cac:Signature)</ds:XPath>
</ds:Transform>
<ds:Transform Algorithm="http://www.w3.org/TR/1999/REC-xpath-19991116">
<ds:XPath>not(//ancestor-or-self::cac:AdditionalDocumentReference[cbc:ID='QR'])</ds:XPath>
</ds:Transform>
<ds:Transform Algorithm="http://www.w3.org/2006/12/xml-c14n11"/>
</ds:Transforms>
<ds:DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256"/>
<ds:DigestValue>6bmNJeQopBR5dHR0dX2KGs2F4QV3CDjucF/Ajv6WtKY=</ds:DigestValue>
</ds:Reference>
<ds:Reference Type="http://www.w3.org/2000/09/xmldsig#SignatureProperties" URI="#xadesSignedProperties">
<ds:DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256"/>
<ds:DigestValue>NWU0MWZlMmFhNTdiNmE2OWU0MGQ4ZDQ3ZWFkOGYxNTk5NDNhZGNlYjhmYWQ3ZDBlZGExMmNiZTY3NDQxNDJiZQ==</ds:DigestValue>
</ds:Reference>
</ds:SignedInfo>
<ds:SignatureValue>MEUCIESNDth8SHAXfs0kUdFYmRAEYZ3oKxf3qbbSkzdkgcjHAiEAh7PhjFR2KLGNqfN7UIcg2y0LhNznaqRWvzKp/Ns0AW0=</ds:SignatureValue>
<ds:KeyInfo>
<ds:X509Data>
<ds:X509Certificate>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</ds:X509Certificate>
</ds:X509Data>
</ds:KeyInfo>
<ds:Object>
<xades:QualifyingProperties xmlns:xades="http://uri.etsi.org/01903/v1.3.2#" Target="signature">
<xades:SignedProperties Id="xadesSignedProperties">
<xades:SignedSignatureProperties>
<xades:SigningTime>2025-05-21T14:17:33</xades:SigningTime>
<xades:SigningCertificate>
<xades:Cert>
<xades:CertDigest>
<ds:DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256"/>
<ds:DigestValue>MDdkYTU5OTRhYmVmODcwN2UxZWQ0NzU4YzQzOWRlYmVlNTQ3YWIyNDg2N2YxOTYyYzI0MjUyODlhNTIwNzIwNw==</ds:DigestValue>
</xades:CertDigest>
<xades:IssuerSerial>
<ds:X509IssuerName>CN=zatca-einvoicing-sim, OU=eInvoicing SIM, O=ZATCA eInvoicing SIM, ST=Riyadh, C=SA</ds:X509IssuerName>
<ds:X509SerialNumber>222734453074503421728036999296280537850377688114</ds:X509SerialNumber>
</xades:IssuerSerial>
</xades:Cert>
</xades:SigningCertificate>
</xades:SignedSignatureProperties>
</xades:SignedProperties>
</xades:QualifyingProperties>
</ds:Object>
</ds:Signature>
</sac:SignatureInformation>
</sig:UBLDocumentSignatures>
</ext:ExtensionContent>
</ext:UBLExtension>
</ext:UBLExtensions>
<cbc:ProfileID>reporting:1.0</cbc:ProfileID>
<cbc:ID>25100100801</cbc:ID>
<cbc:UUID>fa11e2a7-acab-4945-abef-466f67b67681</cbc:UUID>
<cbc:IssueDate>2025-05-21</cbc:IssueDate>
<cbc:IssueTime>14:17:27</cbc:IssueTime>
<cbc:InvoiceTypeCode name="0100000">388</cbc:InvoiceTypeCode>
<cbc:Note/>
<cbc:DocumentCurrencyCode>SAR</cbc:DocumentCurrencyCode>
<cbc:TaxCurrencyCode>SAR</cbc:TaxCurrencyCode>
<cbc:LineCountNumeric>1</cbc:LineCountNumeric>
<cac:AdditionalDocumentReference>
<cbc:ID>ICV</cbc:ID>
<cbc:UUID>70</cbc:UUID>
</cac:AdditionalDocumentReference>
<cac:AdditionalDocumentReference>
<cbc:ID>PIH</cbc:ID>
<cac:Attachment>
<cbc:EmbeddedDocumentBinaryObject mimeCode="text/plain">JaWOgpIlI0tsZcJbJVGg612eJ/I2x2KVrMXWx7Szvfg=</cbc:EmbeddedDocumentBinaryObject>
</cac:Attachment>
</cac:AdditionalDocumentReference>
<cac:AdditionalDocumentReference>
<cbc:ID>QR</cbc:ID>
<cac:Attachment>
<cbc:EmbeddedDocumentBinaryObject mimeCode="text/plain">ASbYtNix2YPYqSDYp9mE2K3ZhNmI2YQg2KfZhNmG2YfYp9im2YrYqQIPMzExMzk2MDk3OTAwMDAzAxMyMDI1LTA1LTIxVDE0OjE3OjI3BAM5LjIFAzEuMgYsNmJtTkplUW9wQlI1ZEhSMGRYMktHczJGNFFWM0NEanVjRi9BanY2V3RLWT0HYE1FVUNJRVNORHRoOFNIQVhmczBrVWRGWW1SQUVZWjNvS3hmM3FiYlNremRrZ2NqSEFpRUFoN1BoakZSMktMR05xZk43VUljZzJ5MExoTnpuYXFSV3Z6S3AvTnMwQVcwPQhbMFkwEwYHKoZIzj0CAQYIKoZIzj0DAQcDQgAEcntb6p7WPdEl6bx+YaSfkFXG5wWNw3KIAyakf4mH522UXEy4GRTeuKiJyfdCu8LrZv8MmmUzhl1Pw0ixCZ5Aow==</cbc:EmbeddedDocumentBinaryObject>
</cac:Attachment>
</cac:AdditionalDocumentReference>
<cac:Signature>
<cbc:ID>urn:oasis:names:specification:ubl:signature:Invoice</cbc:ID>
<cbc:SignatureMethod>urn:oasis:names:specification:ubl:dsig:enveloped:xades</cbc:SignatureMethod>
</cac:Signature>
<cac:AccountingSupplierParty>
<cac:Party>
<cac:PartyIdentification>
<cbc:ID schemeID="SAG">101010101010</cbc:ID>
</cac:PartyIdentification>
<cac:PostalAddress>
<cbc:StreetName>شارع الامير سلطان</cbc:StreetName>
<cbc:BuildingNumber>1235</cbc:BuildingNumber>
<cbc:PlotIdentification>1254</cbc:PlotIdentification>
<cbc:CitySubdivisionName>منطقة الرياض</cbc:CitySubdivisionName>
<cbc:CityName>جدة</cbc:CityName>
<cbc:PostalZone>12345</cbc:PostalZone>
<cbc:CountrySubentity>المنطقة الغربية</cbc:CountrySubentity>
<cac:Country>
<cbc:IdentificationCode>SA</cbc:IdentificationCode>
</cac:Country>
</cac:PostalAddress>
<cac:PartyTaxScheme>
<cbc:CompanyID>311396097900003</cbc:CompanyID>
<cac:TaxScheme>
<cbc:ID>VAT</cbc:ID>
</cac:TaxScheme>
</cac:PartyTaxScheme>
<cac:PartyLegalEntity>
<cbc:RegistrationName>شركة ........</cbc:RegistrationName>
</cac:PartyLegalEntity>
</cac:Party>
</cac:AccountingSupplierParty>
<cac:AccountingCustomerParty>
<cac:Party>
<cac:PartyIdentification>
<cbc:ID schemeID="TIN">300012564875203</cbc:ID>
</cac:PartyIdentification>
<cac:PostalAddress>
<cbc:StreetName>شارع 1</cbc:StreetName>
<cbc:BuildingNumber>1234</cbc:BuildingNumber>
<cbc:PlotIdentification>1234</cbc:PlotIdentification>
<cbc:CitySubdivisionName>الغربية</cbc:CitySubdivisionName>
<cbc:CityName>جدة</cbc:CityName>
<cbc:PostalZone>12345</cbc:PostalZone>
<cbc:CountrySubentity>المنطقة الغربية</cbc:CountrySubentity>
<cac:Country>
<cbc:IdentificationCode>SA</cbc:IdentificationCode>
</cac:Country>
</cac:PostalAddress>
<cac:PartyTaxScheme>
<cbc:CompanyID>300012564875203</cbc:CompanyID>
<cac:TaxScheme>
<cbc:ID>VAT</cbc:ID>
</cac:TaxScheme>
</cac:PartyTaxScheme>
<cac:PartyLegalEntity>
<cbc:RegistrationName>تجريبي ضريبي</cbc:RegistrationName>
</cac:PartyLegalEntity>
</cac:Party>
</cac:AccountingCustomerParty>
<cac:Delivery>
<cbc:ActualDeliveryDate>2025-05-21</cbc:ActualDeliveryDate>
</cac:Delivery>
<cac:PaymentMeans>
<cbc:PaymentMeansCode>10</cbc:PaymentMeansCode>
</cac:PaymentMeans>
<cac:TaxTotal>
<cbc:TaxAmount currencyID="SAR">1.2</cbc:TaxAmount>
<cac:TaxSubtotal>
<cbc:TaxableAmount currencyID="SAR">8.0</cbc:TaxableAmount>
<cbc:TaxAmount currencyID="SAR">1.2</cbc:TaxAmount>
<cac:TaxCategory>
<cbc:ID>S</cbc:ID>
<cbc:Percent>15.0</cbc:Percent>
<cac:TaxScheme>
<cbc:ID>VAT</cbc:ID>
</cac:TaxScheme>
</cac:TaxCategory>
</cac:TaxSubtotal>
</cac:TaxTotal>
<cac:TaxTotal>
<cbc:TaxAmount currencyID="SAR">1.20</cbc:TaxAmount>
</cac:TaxTotal>
<cac:LegalMonetaryTotal>
<cbc:LineExtensionAmount currencyID="SAR">8.0</cbc:LineExtensionAmount>
<cbc:TaxExclusiveAmount currencyID="SAR">8.0</cbc:TaxExclusiveAmount>
<cbc:TaxInclusiveAmount currencyID="SAR">9.2</cbc:TaxInclusiveAmount>
<cbc:AllowanceTotalAmount currencyID="SAR">0.0</cbc:AllowanceTotalAmount>
<cbc:PrepaidAmount currencyID="SAR">0.0</cbc:PrepaidAmount>
<cbc:PayableAmount currencyID="SAR">9.2</cbc:PayableAmount>
</cac:LegalMonetaryTotal>
<cac:InvoiceLine>
<cbc:ID>1</cbc:ID>
<cbc:InvoicedQuantity unitCode="1*1">1.0</cbc:InvoicedQuantity>
<cbc:LineExtensionAmount currencyID="SAR">8.0</cbc:LineExtensionAmount>
<cac:TaxTotal>
<cbc:TaxAmount currencyID="SAR">1.2</cbc:TaxAmount>
<cbc:RoundingAmount currencyID="SAR">9.2</cbc:RoundingAmount>
</cac:TaxTotal>
<cac:Item>
<cbc:Name>ITEM TEST 1</cbc:Name>
<cac:SellersItemIdentification>
<cbc:ID>KB12370</cbc:ID>
</cac:SellersItemIdentification>
<cac:ClassifiedTaxCategory>
<cbc:ID>S</cbc:ID>
<cbc:Percent>15.0</cbc:Percent>
<cac:TaxScheme>
<cbc:ID>VAT</cbc:ID>
</cac:TaxScheme>
</cac:ClassifiedTaxCategory>
</cac:Item>
<cac:Price>
<cbc:PriceAmount currencyID="SAR">8.0</cbc:PriceAmount>
<cbc:BaseQuantity unitCode="1*1">1.0</cbc:BaseQuantity>
</cac:Price>
</cac:InvoiceLine>
</Invoice>

@yaser QR App is working fine

We tested the QR code scanning feature using the ZATCA application on an iPhone 15 running iOS version 18.4.1, but there was no response during the scanning process.
However, the QR code was successfully scanned when using an iPhone 10 running iOS version 18.3.2.
Please note that both devices have the latest available version of the ZATCA application installed.
We kindly request your assistance in clarifying whether this issue is related to the iOS version or if there are any specific settings that need to be adjusted for the scanning to work properly.