Issue with QR Code Scanning in ZATCA App for Successfully Reported B2C Invoice

QR code
1

Dear ZATCA Support,

We have successfully signed and reported a B2C invoice to ZATCA, and the submission has been accepted without any errors. However, we are facing an issue where the QR code generated for this invoice is not scannable using the latest version of the ZATCA app.

We are also uploading the same XML file that was submitted to ZATCA.

<?xml version="1.0" encoding="UTF-8"?><Invoice xmlns="urn:oasis:names:specification:ubl:schema:xsd:Invoice-2" xmlns:cac="urn:oasis:names:specification:ubl:schema:xsd:CommonAggregateComponents-2" xmlns:cbc="urn:oasis:names:specification:ubl:schema:xsd:CommonBasicComponents-2" xmlns:ext="urn:oasis:names:specification:ubl:schema:xsd:CommonExtensionComponents-2">
  <ext:UBLExtensions>
    <ext:UBLExtension>
        <ext:ExtensionURI>urn:oasis:names:specification:ubl:dsig:enveloped:xades</ext:ExtensionURI>
        <ext:ExtensionContent>
            <sig:UBLDocumentSignatures xmlns:sig="urn:oasis:names:specification:ubl:schema:xsd:CommonSignatureComponents-2" xmlns:sac="urn:oasis:names:specification:ubl:schema:xsd:SignatureAggregateComponents-2" xmlns:sbc="urn:oasis:names:specification:ubl:schema:xsd:SignatureBasicComponents-2">
                <sac:SignatureInformation>
                    <cbc:ID>urn:oasis:names:specification:ubl:signature:1</cbc:ID>
                    <sbc:ReferencedSignatureID>urn:oasis:names:specification:ubl:signature:Invoice</sbc:ReferencedSignatureID>
                    <ds:Signature Id="signature" xmlns:ds="http://www.w3.org/2000/09/xmldsig#">
                        <ds:SignedInfo>
                            <ds:CanonicalizationMethod Algorithm="http://www.w3.org/2006/12/xml-c14n11" />
                            <ds:SignatureMethod Algorithm="http://www.w3.org/2001/04/xmldsig-more#ecdsa-sha256" />
                            <ds:Reference Id="invoiceSignedData" URI="">
                                <ds:Transforms>
                                    <ds:Transform Algorithm="http://www.w3.org/TR/1999/REC-xpath-19991116">
                                        <ds:XPath>not(//ancestor-or-self::ext:UBLExtensions)</ds:XPath>
                                    </ds:Transform>
                                    <ds:Transform Algorithm="http://www.w3.org/TR/1999/REC-xpath-19991116">
                                        <ds:XPath>not(//ancestor-or-self::cac:Signature)</ds:XPath>
                                    </ds:Transform>
                                    <ds:Transform Algorithm="http://www.w3.org/TR/1999/REC-xpath-19991116">
                                        <ds:XPath>not(//ancestor-or-self::cac:AdditionalDocumentReference[cbc:ID='QR'])</ds:XPath>
                                    </ds:Transform>
                                    <ds:Transform Algorithm="http://www.w3.org/2006/12/xml-c14n11" />
                                </ds:Transforms>
                                <ds:DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256" />
                                <ds:DigestValue>0I8jPoo6OzDLXfmNUigtiWSfxRl98aKHrEeX4hVjFQc=</ds:DigestValue>
                            </ds:Reference>
                            <ds:Reference Type="http://www.w3.org/2000/09/xmldsig#SignatureProperties" URI="#xadesSignedProperties">
                                <ds:DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256" />
                                <ds:DigestValue>YmYzOTdmMWVhMDlkNjE2MGYzNDlhNWU5NDFlYmU5NzNhZGUxN2RjOTU5NGY4ZGFmMzgyNTdmODc1YTk5OTUwNg==</ds:DigestValue>
                            </ds:Reference>
                        </ds:SignedInfo>
                        <ds:SignatureValue>MEUCIGUiObUHGi327NFqJUhwK3ho1Joosw64iiAhoQA96/9UAiEA/LL89z7Bz5garAYojoxAhD0uq0Hp+yFf/BOwwQ4IsLM=</ds:SignatureValue>
                        <ds:KeyInfo>
                            <ds:X509Data>
                                <ds:X509Certificate>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</ds:X509Certificate>
                            </ds:X509Data>
                        </ds:KeyInfo>
                        <ds:Object>
                            <xades:QualifyingProperties Target="signature" xmlns:xades="http://uri.etsi.org/01903/v1.3.2#">
                                <xades:SignedProperties Id="xadesSignedProperties">
                                    <xades:SignedSignatureProperties>
                                        <xades:SigningTime>2025-05-29T06:57:42</xades:SigningTime>
                                        <xades:SigningCertificate>
                                            <xades:Cert>
                                                <xades:CertDigest>
                                                    <ds:DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256" />
                                                    <ds:DigestValue>MzEwZGMzY2RiNzUzMGY2NTA0NDUyZWZjMTVhODE5MTE1ZmRhYjI2ZDA0ODgwNzYwYTVlNzBlNThlOWI2YWQ0Yw==</ds:DigestValue>
                                                </xades:CertDigest>
                                                <xades:IssuerSerial>
                                                    <ds:X509IssuerName>CN=PRZEINVOICESCA3-CA, DC=extgazt, DC=gov, DC=local</ds:X509IssuerName>
                                                    <ds:X509SerialNumber>512917556408457603045701583733209827905714584</ds:X509SerialNumber>
                                                </xades:IssuerSerial>
                                            </xades:Cert>
                                        </xades:SigningCertificate>
                                    </xades:SignedSignatureProperties>
                                </xades:SignedProperties>
                            </xades:QualifyingProperties>
                        </ds:Object>
                    </ds:Signature>
                </sac:SignatureInformation>
            </sig:UBLDocumentSignatures>
        </ext:ExtensionContent>
    </ext:UBLExtension>
</ext:UBLExtensions>
  <cbc:ProfileID>reporting:1.0</cbc:ProfileID>
  <cbc:ID>209757</cbc:ID>
  <cbc:UUID>bf7b5185-95ce-495e-b290-3d015250b71f</cbc:UUID>
  <cbc:IssueDate>2025-05-29</cbc:IssueDate>
  <cbc:IssueTime>06:57:35Z</cbc:IssueTime>
  <cbc:InvoiceTypeCode name="0200000">388</cbc:InvoiceTypeCode>
  <cbc:DocumentCurrencyCode>SAR</cbc:DocumentCurrencyCode>
  <cbc:TaxCurrencyCode>SAR</cbc:TaxCurrencyCode>
  <cac:AdditionalDocumentReference>
    <cbc:ID>ICV</cbc:ID>
    <cbc:UUID>26371</cbc:UUID>
  </cac:AdditionalDocumentReference>
  <cac:AdditionalDocumentReference>
    <cbc:ID>PIH</cbc:ID>
    <cac:Attachment>
      <cbc:EmbeddedDocumentBinaryObject mimeCode="text/plain">BJrTlWSSymYWZxA/l5lOSWfuZAw08mMQPhk1frVEi7s=</cbc:EmbeddedDocumentBinaryObject>
    </cac:Attachment>
  </cac:AdditionalDocumentReference>
  <cac:AdditionalDocumentReference>
        <cbc:ID>QR</cbc:ID>
        <cac:Attachment>
            <cbc:EmbeddedDocumentBinaryObject mimeCode="text/plain">ARNOaWJyYXMgU3VwZXIgTWFya2V0Ag8zMDIwNjQwOTQ4MDAwMDMDAAQFMzAuMDAFBDMuOTEGLDZibUN3c2ZNNUdncGkyZko2aVJVdXgvUWoyNHVtK2FyUjdjYTFvdGdHeEU9B2BNRVVDSUdVaU9iVUhHaTMyN05GcUpVaHdLM2hvMUpvb3N3NjRpaUFob1FBOTYvOVVBaUVBL0xMODl6N0J6NWdhckFZb2pveEFoRDB1cTBIcCt5RmYvQk93d1E0SXNMTT0IWDBWMBAGByqGSM49AgEGBSuBBAAKA0IABMPMMNf2DFS8YGkO8TLt3EG7PXvQGj4uPBG3x9HI7DVxDlsl8QpR2fG5/oEjVsrEH1THHOutwq11UzL5k4VRpg0JRjBEAiA7dvrtAbe/rFTuaQrFS+giuYQR7hV6LwLgSlFwQDclAAIgEWtjWbbTw9zx4HkdPF5T6D55oVFab7wUJzghhk9VGMU=</cbc:EmbeddedDocumentBinaryObject>
        </cac:Attachment>
</cac:AdditionalDocumentReference><cac:Signature>
      <cbc:ID>urn:oasis:names:specification:ubl:signature:Invoice</cbc:ID>
      <cbc:SignatureMethod>urn:oasis:names:specification:ubl:dsig:enveloped:xades</cbc:SignatureMethod>
</cac:Signature><cac:AccountingSupplierParty>
    <cac:Party>
      <cac:PartyIdentification>
        <cbc:ID schemeID="MLS">1010501157</cbc:ID>
      </cac:PartyIdentification>
      <cac:PostalAddress>
        <cbc:StreetName>PRINCE SULTHAN BIN ABDUL AZIZ</cbc:StreetName>
        <cbc:BuildingNumber>201</cbc:BuildingNumber>
        <cbc:CitySubdivisionName>OLAYA</cbc:CitySubdivisionName>
        <cbc:CityName>Riyadh</cbc:CityName>
        <cbc:PostalZone>12222</cbc:PostalZone>
        <cac:Country>
          <cbc:IdentificationCode>SA</cbc:IdentificationCode>
        </cac:Country>
      </cac:PostalAddress>
      <cac:PartyTaxScheme>
        <cbc:CompanyID>302064094800003</cbc:CompanyID>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:PartyTaxScheme>
      <cac:PartyLegalEntity>
        <cbc:RegistrationName>Nibras Super Market</cbc:RegistrationName>
      </cac:PartyLegalEntity>
    </cac:Party>
  </cac:AccountingSupplierParty>
  <cac:AccountingCustomerParty>
    <cac:Party>
      <cac:PostalAddress>
        <cbc:StreetName />
        <cac:Country>
          <cbc:IdentificationCode>SA</cbc:IdentificationCode>
        </cac:Country>
      </cac:PostalAddress>
      <cac:PartyTaxScheme>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:PartyTaxScheme>
      <cac:PartyLegalEntity>
        <cbc:RegistrationName />
      </cac:PartyLegalEntity>
    </cac:Party>
  </cac:AccountingCustomerParty>
  <cac:Delivery>
    <cbc:ActualDeliveryDate>2025-05-29</cbc:ActualDeliveryDate>
  </cac:Delivery>
  <cac:PaymentMeans>
    <cbc:PaymentMeansCode>48</cbc:PaymentMeansCode>
  </cac:PaymentMeans>
  <cac:TaxTotal>
    <cbc:TaxAmount currencyID="SAR">3.91</cbc:TaxAmount>
    <cac:TaxSubtotal>
      <cbc:TaxableAmount currencyID="SAR">26.09</cbc:TaxableAmount>
      <cbc:TaxAmount currencyID="SAR">3.91</cbc:TaxAmount>
      <cac:TaxCategory>
        <cbc:ID>S</cbc:ID>
        <cbc:Percent>15</cbc:Percent>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:TaxCategory>
    </cac:TaxSubtotal>
  </cac:TaxTotal>
  <cac:TaxTotal>
    <cbc:TaxAmount currencyID="SAR">3.91</cbc:TaxAmount>
  </cac:TaxTotal>
  <cac:LegalMonetaryTotal>
    <cbc:LineExtensionAmount currencyID="SAR">26.09</cbc:LineExtensionAmount>
    <cbc:TaxExclusiveAmount currencyID="SAR">26.09</cbc:TaxExclusiveAmount>
    <cbc:TaxInclusiveAmount currencyID="SAR">30.00</cbc:TaxInclusiveAmount>
    <cbc:AllowanceTotalAmount currencyID="SAR">0.00</cbc:AllowanceTotalAmount>
    <cbc:PayableAmount currencyID="SAR">30.00</cbc:PayableAmount>
  </cac:LegalMonetaryTotal>
  <cac:InvoiceLine>
    <cbc:ID>1</cbc:ID>
    <cbc:InvoicedQuantity unitCode="PCE">1.00</cbc:InvoicedQuantity>
    <cbc:LineExtensionAmount currencyID="SAR">21.74</cbc:LineExtensionAmount>
    <cac:TaxTotal>
      <cbc:TaxAmount currencyID="SAR">3.26</cbc:TaxAmount>
      <cbc:RoundingAmount currencyID="SAR">25.00</cbc:RoundingAmount>
    </cac:TaxTotal>
    <cac:Item>
      <cbc:Name>nadec full fat 18*125ml</cbc:Name>
      <cac:ClassifiedTaxCategory>
        <cbc:ID>S</cbc:ID>
        <cbc:Percent>15</cbc:Percent>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:ClassifiedTaxCategory>
    </cac:Item>
    <cac:Price>
      <cbc:PriceAmount currencyID="SAR">21.74</cbc:PriceAmount>
    </cac:Price>
  </cac:InvoiceLine>
  <cac:InvoiceLine>
    <cbc:ID>2</cbc:ID>
    <cbc:InvoicedQuantity unitCode="PCE">1.00</cbc:InvoicedQuantity>
    <cbc:LineExtensionAmount currencyID="SAR">4.35</cbc:LineExtensionAmount>
    <cac:TaxTotal>
      <cbc:TaxAmount currencyID="SAR">0.65</cbc:TaxAmount>
      <cbc:RoundingAmount currencyID="SAR">5.00</cbc:RoundingAmount>
    </cac:TaxTotal>
    <cac:Item>
      <cbc:Name>FUCHSIA SLISED LOAF SQUARE </cbc:Name>
      <cac:ClassifiedTaxCategory>
        <cbc:ID>S</cbc:ID>
        <cbc:Percent>15</cbc:Percent>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:ClassifiedTaxCategory>
    </cac:Item>
    <cac:Price>
      <cbc:PriceAmount currencyID="SAR">4.35</cbc:PriceAmount>
    </cac:Price>
  </cac:InvoiceLine>
</Invoice>

Could you please advise on possible reasons for this issue and any steps we can take to resolve it?

Best regards,
Anish AK

2

Are you scanning QR Code from outside KSA?

IMG_1130
IMG_11301170×2061 158 KB

3

Hi Ankit,

We are scanning the QR code from within the Kingdom of Saudi Arabia.

I am attaching another XML file from a different customer who is also encountering the same issue when scanning the QR code.

<?xml version="1.0" encoding="UTF-8"?><Invoice xmlns="urn:oasis:names:specification:ubl:schema:xsd:Invoice-2" xmlns:cac="urn:oasis:names:specification:ubl:schema:xsd:CommonAggregateComponents-2" xmlns:cbc="urn:oasis:names:specification:ubl:schema:xsd:CommonBasicComponents-2" xmlns:ext="urn:oasis:names:specification:ubl:schema:xsd:CommonExtensionComponents-2">
  <ext:UBLExtensions>
    <ext:UBLExtension>
        <ext:ExtensionURI>urn:oasis:names:specification:ubl:dsig:enveloped:xades</ext:ExtensionURI>
        <ext:ExtensionContent>
            <sig:UBLDocumentSignatures xmlns:sig="urn:oasis:names:specification:ubl:schema:xsd:CommonSignatureComponents-2" xmlns:sac="urn:oasis:names:specification:ubl:schema:xsd:SignatureAggregateComponents-2" xmlns:sbc="urn:oasis:names:specification:ubl:schema:xsd:SignatureBasicComponents-2">
                <sac:SignatureInformation>
                    <cbc:ID>urn:oasis:names:specification:ubl:signature:1</cbc:ID>
                    <sbc:ReferencedSignatureID>urn:oasis:names:specification:ubl:signature:Invoice</sbc:ReferencedSignatureID>
                    <ds:Signature Id="signature" xmlns:ds="http://www.w3.org/2000/09/xmldsig#">
                        <ds:SignedInfo>
                            <ds:CanonicalizationMethod Algorithm="http://www.w3.org/2006/12/xml-c14n11" />
                            <ds:SignatureMethod Algorithm="http://www.w3.org/2001/04/xmldsig-more#ecdsa-sha256" />
                            <ds:Reference Id="invoiceSignedData" URI="">
                                <ds:Transforms>
                                    <ds:Transform Algorithm="http://www.w3.org/TR/1999/REC-xpath-19991116">
                                        <ds:XPath>not(//ancestor-or-self::ext:UBLExtensions)</ds:XPath>
                                    </ds:Transform>
                                    <ds:Transform Algorithm="http://www.w3.org/TR/1999/REC-xpath-19991116">
                                        <ds:XPath>not(//ancestor-or-self::cac:Signature)</ds:XPath>
                                    </ds:Transform>
                                    <ds:Transform Algorithm="http://www.w3.org/TR/1999/REC-xpath-19991116">
                                        <ds:XPath>not(//ancestor-or-self::cac:AdditionalDocumentReference[cbc:ID='QR'])</ds:XPath>
                                    </ds:Transform>
                                    <ds:Transform Algorithm="http://www.w3.org/2006/12/xml-c14n11" />
                                </ds:Transforms>
                                <ds:DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256" />
                                <ds:DigestValue>diCjm7rkS5bnga2mF4knWDGstFX7D051vtGXUmRi5To=</ds:DigestValue>
                            </ds:Reference>
                            <ds:Reference Type="http://www.w3.org/2000/09/xmldsig#SignatureProperties" URI="#xadesSignedProperties">
                                <ds:DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256" />
                                <ds:DigestValue>ODhmNWY0OGExY2FiYjcxOTM5NWVlNzhhZWI1MmEwN2YwNmE3OWE4NGYyZTY4OTI0NDBjNjQxMWRlNDBiNjQwNw==</ds:DigestValue>
                            </ds:Reference>
                        </ds:SignedInfo>
                        <ds:SignatureValue>MEYCIQCLKiVeEjpUU9BbZiE8r6FwtVeliLLmjpLKqwHsXOXajAIhAJEJX6/bA0dh6nlJcJ7bxYYGOAeaGJDMI/HHtJR167Ve</ds:SignatureValue>
                        <ds:KeyInfo>
                            <ds:X509Data>
                                <ds:X509Certificate>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</ds:X509Certificate>
                            </ds:X509Data>
                        </ds:KeyInfo>
                        <ds:Object>
                            <xades:QualifyingProperties Target="signature" xmlns:xades="http://uri.etsi.org/01903/v1.3.2#">
                                <xades:SignedProperties Id="xadesSignedProperties">
                                    <xades:SignedSignatureProperties>
                                        <xades:SigningTime>2025-05-29T06:46:40</xades:SigningTime>
                                        <xades:SigningCertificate>
                                            <xades:Cert>
                                                <xades:CertDigest>
                                                    <ds:DigestMethod Algorithm="http://www.w3.org/2001/04/xmlenc#sha256" />
                                                    <ds:DigestValue>NGRkYmQwYWU3ZDkyY2E0MDc3YzM2ZGNiYzkxMDcxNzAzYjBiNjViMGQxMDI2MzJmMmZlZGY0ODBlMjk2MjNlNQ==</ds:DigestValue>
                                                </xades:CertDigest>
                                                <xades:IssuerSerial>
                                                    <ds:X509IssuerName>CN=PRZEINVOICESCA2-CA, DC=extgazt, DC=gov, DC=local</ds:X509IssuerName>
                                                    <ds:X509SerialNumber>2051668985401898981016318743640381539557130583</ds:X509SerialNumber>
                                                </xades:IssuerSerial>
                                            </xades:Cert>
                                        </xades:SigningCertificate>
                                    </xades:SignedSignatureProperties>
                                </xades:SignedProperties>
                            </xades:QualifyingProperties>
                        </ds:Object>
                    </ds:Signature>
                </sac:SignatureInformation>
            </sig:UBLDocumentSignatures>
        </ext:ExtensionContent>
    </ext:UBLExtension>
</ext:UBLExtensions>
  <cbc:ProfileID>reporting:1.0</cbc:ProfileID>
  <cbc:ID>83491</cbc:ID>
  <cbc:UUID>3c39f37b-4925-4799-b1f4-076e25376614</cbc:UUID>
  <cbc:IssueDate>2025-05-29</cbc:IssueDate>
  <cbc:IssueTime>06:46:39Z</cbc:IssueTime>
  <cbc:InvoiceTypeCode name="0100000">388</cbc:InvoiceTypeCode>
  <cbc:DocumentCurrencyCode>SAR</cbc:DocumentCurrencyCode>
  <cbc:TaxCurrencyCode>SAR</cbc:TaxCurrencyCode>
  <cac:AdditionalDocumentReference>
    <cbc:ID>ICV</cbc:ID>
    <cbc:UUID>169</cbc:UUID>
  </cac:AdditionalDocumentReference>
  <cac:AdditionalDocumentReference>
    <cbc:ID>PIH</cbc:ID>
    <cac:Attachment>
      <cbc:EmbeddedDocumentBinaryObject mimeCode="text/plain">xsC8M9/iuR3itAGVbKty0XMLKLBoJs6a5RD1/HYEovE=</cbc:EmbeddedDocumentBinaryObject>
    </cac:Attachment>
  </cac:AdditionalDocumentReference>
  <cac:AdditionalDocumentReference>
        <cbc:ID>QR</cbc:ID>
        <cac:Attachment>
            <cbc:EmbeddedDocumentBinaryObject mimeCode="text/plain">AS3Zhdik2LPYs9ipINin2LPYsyDYp9mE2KjYrdin2LEg2YTZhNiq2KzYp9ix2KkCDzMxMDYwMzEwNTMwMDAwMwMTMjAyNS0wNS0yOVQwOTo0NjozOQQFMjcuMDUFBDMuNTIGLGRpQ2ptN3JrUzVibmdhMm1GNGtuV0RHc3RGWDdEMDUxdnRHWFVtUmk1VG89B2BNRVlDSVFDTEtpVmVFanBVVTlCYlppRThyNkZ3dFZlbGlMTG1qcExLcXdIc1hPWGFqQUloQUpFSlg2L2JBMGRoNm5sSmNKN2J4WVlHT0FlYUdKRE1JL0hIdEpSMTY3VmUIWDBWMBAGByqGSM49AgEGBSuBBAAKA0IABChlf/8I0JVtjGlfkHVg9DfwNud2W+8ioAH4U5G7/btssAqsZZVDwmH2U1L/XNFXWLGtic5PUulB/dIFJW04y8Y=</cbc:EmbeddedDocumentBinaryObject>
        </cac:Attachment>
</cac:AdditionalDocumentReference><cac:Signature>
      <cbc:ID>urn:oasis:names:specification:ubl:signature:Invoice</cbc:ID>
      <cbc:SignatureMethod>urn:oasis:names:specification:ubl:dsig:enveloped:xades</cbc:SignatureMethod>
</cac:Signature><cac:AccountingSupplierParty>
    <cac:Party>
      <cac:PartyIdentification>
        <cbc:ID schemeID="MLS">1010659034</cbc:ID>
      </cac:PartyIdentification>
      <cac:PostalAddress>
        <cbc:StreetName>Omar bin Abdul latif</cbc:StreetName>
        <cbc:BuildingNumber>3810</cbc:BuildingNumber>
        <cbc:CitySubdivisionName>Al Rimal</cbc:CitySubdivisionName>
        <cbc:CityName>Riyadh</cbc:CityName>
        <cbc:PostalZone>13433</cbc:PostalZone>
        <cac:Country>
          <cbc:IdentificationCode>SA</cbc:IdentificationCode>
        </cac:Country>
      </cac:PostalAddress>
      <cac:PartyTaxScheme>
        <cbc:CompanyID>310603105300003</cbc:CompanyID>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:PartyTaxScheme>
      <cac:PartyLegalEntity>
        <cbc:RegistrationName>مؤسسة اسس البحار للتجارة</cbc:RegistrationName>
      </cac:PartyLegalEntity>
    </cac:Party>
  </cac:AccountingSupplierParty>
  <cac:AccountingCustomerParty>
    <cac:Party>
      <cac:PartyIdentification>
        <cbc:ID schemeID="SAG">310787235900003</cbc:ID>
      </cac:PartyIdentification>
      <cac:PostalAddress>
        <cbc:StreetName>KING FAHAD BRANCH</cbc:StreetName>
        <cbc:BuildingNumber>8045</cbc:BuildingNumber>
        <cbc:CitySubdivisionName>UTAYQAH</cbc:CitySubdivisionName>
        <cbc:CityName>RIYADH</cbc:CityName>
        <cbc:PostalZone>12671</cbc:PostalZone>
        <cac:Country>
          <cbc:IdentificationCode>SA</cbc:IdentificationCode>
        </cac:Country>
      </cac:PostalAddress>
      <cac:PartyTaxScheme>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:PartyTaxScheme>
      <cac:PartyLegalEntity>
        <cbc:RegistrationName>شركة غرس الرياض للتشغيل والصيانة </cbc:RegistrationName>
      </cac:PartyLegalEntity>
    </cac:Party>
  </cac:AccountingCustomerParty>
  <cac:Delivery>
    <cbc:ActualDeliveryDate>2025-05-29</cbc:ActualDeliveryDate>
    <cbc:LatestDeliveryDate>2025-05-29</cbc:LatestDeliveryDate>
  </cac:Delivery>
  <cac:PaymentMeans>
    <cbc:PaymentMeansCode>10</cbc:PaymentMeansCode>
  </cac:PaymentMeans>
  <cac:TaxTotal>
    <cbc:TaxAmount currencyID="SAR">3.52</cbc:TaxAmount>
    <cac:TaxSubtotal>
      <cbc:TaxableAmount currencyID="SAR">23.53</cbc:TaxableAmount>
      <cbc:TaxAmount currencyID="SAR">3.52</cbc:TaxAmount>
      <cac:TaxCategory>
        <cbc:ID schemeAgencyID="6" schemeID="UN/ECE 5305">S</cbc:ID>
        <cbc:Percent>15</cbc:Percent>
        <cac:TaxScheme>
          <cbc:ID schemeAgencyID="6" schemeID="UN/ECE 5153">VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:TaxCategory>
    </cac:TaxSubtotal>
  </cac:TaxTotal>
  <cac:TaxTotal>
    <cbc:TaxAmount currencyID="SAR">3.52</cbc:TaxAmount>
  </cac:TaxTotal>
  <cac:LegalMonetaryTotal>
    <cbc:LineExtensionAmount currencyID="SAR">23.53</cbc:LineExtensionAmount>
    <cbc:TaxExclusiveAmount currencyID="SAR">23.53</cbc:TaxExclusiveAmount>
    <cbc:TaxInclusiveAmount currencyID="SAR">27.05</cbc:TaxInclusiveAmount>
    <cbc:AllowanceTotalAmount currencyID="SAR">0.00</cbc:AllowanceTotalAmount>
    <cbc:PrepaidAmount currencyID="SAR">0.00</cbc:PrepaidAmount>
    <cbc:PayableAmount currencyID="SAR">27.05</cbc:PayableAmount>
  </cac:LegalMonetaryTotal>
  <cac:InvoiceLine>
    <cbc:ID>1</cbc:ID>
    <cbc:InvoicedQuantity unitCode="PCE">1.00</cbc:InvoicedQuantity>
    <cbc:LineExtensionAmount currencyID="SAR">7.00</cbc:LineExtensionAmount>
    <cac:TaxTotal>
      <cbc:TaxAmount currencyID="SAR">1.05</cbc:TaxAmount>
      <cbc:RoundingAmount currencyID="SAR">8.05</cbc:RoundingAmount>
    </cac:TaxTotal>
    <cac:Item>
      <cbc:Name> نقاز حديد -REDUCER GI 1 1/2"*1/2"</cbc:Name>
      <cac:ClassifiedTaxCategory>
        <cbc:ID>S</cbc:ID>
        <cbc:Percent>15</cbc:Percent>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:ClassifiedTaxCategory>
    </cac:Item>
    <cac:Price>
      <cbc:PriceAmount currencyID="SAR">7.00</cbc:PriceAmount>
      <cac:AllowanceCharge>
        <cbc:ChargeIndicator>false</cbc:ChargeIndicator>
        <cbc:AllowanceChargeReason>discount</cbc:AllowanceChargeReason>
        <cbc:Amount currencyID="SAR">0.00</cbc:Amount>
      </cac:AllowanceCharge>
    </cac:Price>
  </cac:InvoiceLine>
  <cac:InvoiceLine>
    <cbc:ID>2</cbc:ID>
    <cbc:InvoicedQuantity unitCode="PCE">3.00</cbc:InvoicedQuantity>
    <cbc:LineExtensionAmount currencyID="SAR">5.22</cbc:LineExtensionAmount>
    <cac:TaxTotal>
      <cbc:TaxAmount currencyID="SAR">0.78</cbc:TaxAmount>
      <cbc:RoundingAmount currencyID="SAR">6.00</cbc:RoundingAmount>
    </cac:TaxTotal>
    <cac:Item>
      <cbc:Name> جلبة بارد   -COUPLING PVC 32 MM</cbc:Name>
      <cac:ClassifiedTaxCategory>
        <cbc:ID>S</cbc:ID>
        <cbc:Percent>15</cbc:Percent>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:ClassifiedTaxCategory>
    </cac:Item>
    <cac:Price>
      <cbc:PriceAmount currencyID="SAR">1.74</cbc:PriceAmount>
      <cac:AllowanceCharge>
        <cbc:ChargeIndicator>false</cbc:ChargeIndicator>
        <cbc:AllowanceChargeReason>discount</cbc:AllowanceChargeReason>
        <cbc:Amount currencyID="SAR">0.00</cbc:Amount>
      </cac:AllowanceCharge>
    </cac:Price>
  </cac:InvoiceLine>
  <cac:InvoiceLine>
    <cbc:ID>3</cbc:ID>
    <cbc:InvoicedQuantity unitCode="PCE">1.00</cbc:InvoicedQuantity>
    <cbc:LineExtensionAmount currencyID="SAR">1.74</cbc:LineExtensionAmount>
    <cac:TaxTotal>
      <cbc:TaxAmount currencyID="SAR">0.26</cbc:TaxAmount>
      <cbc:RoundingAmount currencyID="SAR">2.00</cbc:RoundingAmount>
    </cac:TaxTotal>
    <cac:Item>
      <cbc:Name> جلبة ذكر -MALE ADAPTER GI 1/2''</cbc:Name>
      <cac:ClassifiedTaxCategory>
        <cbc:ID>S</cbc:ID>
        <cbc:Percent>15</cbc:Percent>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:ClassifiedTaxCategory>
    </cac:Item>
    <cac:Price>
      <cbc:PriceAmount currencyID="SAR">1.74</cbc:PriceAmount>
      <cac:AllowanceCharge>
        <cbc:ChargeIndicator>false</cbc:ChargeIndicator>
        <cbc:AllowanceChargeReason>discount</cbc:AllowanceChargeReason>
        <cbc:Amount currencyID="SAR">0.00</cbc:Amount>
      </cac:AllowanceCharge>
    </cac:Price>
  </cac:InvoiceLine>
  <cac:InvoiceLine>
    <cbc:ID>4</cbc:ID>
    <cbc:InvoicedQuantity unitCode="PCE">1.00</cbc:InvoicedQuantity>
    <cbc:LineExtensionAmount currencyID="SAR">6.96</cbc:LineExtensionAmount>
    <cac:TaxTotal>
      <cbc:TaxAmount currencyID="SAR">1.04</cbc:TaxAmount>
      <cbc:RoundingAmount currencyID="SAR">8.00</cbc:RoundingAmount>
    </cac:TaxTotal>
    <cac:Item>
      <cbc:Name> محبس -VALVE 1/2" china</cbc:Name>
      <cac:ClassifiedTaxCategory>
        <cbc:ID>S</cbc:ID>
        <cbc:Percent>15</cbc:Percent>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:ClassifiedTaxCategory>
    </cac:Item>
    <cac:Price>
      <cbc:PriceAmount currencyID="SAR">6.96</cbc:PriceAmount>
      <cac:AllowanceCharge>
        <cbc:ChargeIndicator>false</cbc:ChargeIndicator>
        <cbc:AllowanceChargeReason>discount</cbc:AllowanceChargeReason>
        <cbc:Amount currencyID="SAR">0.00</cbc:Amount>
      </cac:AllowanceCharge>
    </cac:Price>
  </cac:InvoiceLine>
  <cac:InvoiceLine>
    <cbc:ID>5</cbc:ID>
    <cbc:InvoicedQuantity unitCode="PCE">1.00</cbc:InvoicedQuantity>
    <cbc:LineExtensionAmount currencyID="SAR">2.61</cbc:LineExtensionAmount>
    <cac:TaxTotal>
      <cbc:TaxAmount currencyID="SAR">0.39</cbc:TaxAmount>
      <cbc:RoundingAmount currencyID="SAR">3.00</cbc:RoundingAmount>
    </cac:TaxTotal>
    <cac:Item>
      <cbc:Name> نيبل حديد-NIPPLE GI 1/2"</cbc:Name>
      <cac:ClassifiedTaxCategory>
        <cbc:ID>S</cbc:ID>
        <cbc:Percent>15</cbc:Percent>
        <cac:TaxScheme>
          <cbc:ID>VAT</cbc:ID>
        </cac:TaxScheme>
      </cac:ClassifiedTaxCategory>
    </cac:Item>
    <cac:Price>
      <cbc:PriceAmount currencyID="SAR">2.61</cbc:PriceAmount>
      <cac:AllowanceCharge>
        <cbc:ChargeIndicator>false</cbc:ChargeIndicator>
        <cbc:AllowanceChargeReason>discount</cbc:AllowanceChargeReason>
        <cbc:Amount currencyID="SAR">0.00</cbc:Amount>
      </cac:AllowanceCharge>
    </cac:Price>
  </cac:InvoiceLine>
</Invoice>

Could you please advise on the possible reasons for this issue, as we have received multiple reports from customers experiencing the same problem?

4

@Ankit_Tiwari

I’m also facing the same issue. I am trying from outside KSA. Is that an issue ?

5

Any update on this ?