خطأ في المعرفات Email received from ZATCA

Clearance and Reporting
1

Dears ,

Hope this finds you well .

We have received an email from ZATCA with the subject خطأ في المعرفات

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However, the city name is there . can you please advice .

Hadi

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2

We are also received this email..
But everything correct we enter

3

also received “INACCURATE POST”
don’t know what is the problem

4

@idaoud

Could you please assist .

6

One of our clients also received the same email. Whereas the invoice is cleared with no issues or warnings.
Kindly guide. @Ankit_Tiwari

7

Same email with 'INACCURATE POST ’ received ,But Customer and supplier postal codes are correct(5 digits), Please assist.

8

Please try to include arabic city name / suplier name and check any space in name .

9

Hello,

I’ve also received an email from ZATCA with the “INACCURATE POST” related to a B2C invoice. The message indicates an issue with identifiers, but the city name is included correctly in the invoice.

In this case, the invoice was submitted as B2C, and I left the customer details empty (as is normally allowed for B2C invoices). However, it seems the invoice was flagged as inaccurate.

Has anyone faced this issue?

Is it required to include minimal customer details for B2C (e.g., city name, country)?

What’s the correct way to handle this to avoid future errors?

Any advice would be appreciated.

Thanks,

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