What to do if solution provider sends incorrect information to Zatca? That too on taxable and tax amounts? Can we submit the same invoice for integration and solve the issue?
@fathima you will have to ask solution provider to reverse incorrect invoices by sending corresponding credit notes (generated on middleware) and then issue invoices with correct values.
Last six months invoices are there! That’s not possible to reverse them. Any other way available?
@fathima if there is a relationship manager assigned by ZATCA, please reach out to RM. If not, send details on sp_support@zatca.gov.sa or E-invoicing@zatca.gov.sa