Clearance Endpoint Down (simulation) URL

Clearance and Reporting
1

Hi Team,

I have noticed that the clearance endpoint for simulation has been down for almost 12 hours now (latesst 12:46 PM IST). Is there any reason for this? We are unable to process several documents because of this.

1 Like
2

Can confirm the same.

On simulation environment,
Clearance endpoint is timing out.
Reporting endpoint works fine.

3

Team,

Multiple taxpayers are stuck for testing due to this, please check on priority.

4

We are also facing same issue since 2 days , Please resolve this issue

5

we are facing same problem , what is going on?

6

Any update? ZATCA Team pleaase confirm

7

Dear ZATCA Team,

Still the same. Getting 500 Error - URL Open Error - Could Not Connect To EndPoint

Please update if there is any like resolution for this…?

regards,

8

Mr @Ankit_Tiwari Please share if there is any update

9

Hello,

We are still blocked on this. Could you please help us with an ETA on when the issue will be fixed?

10

Hi ZATCA team,

Please let us know if there is any updates or changes that are required from our side to ensure that the Clearance flow works correctly. Requests are timing out continuously from 12th Jan due to which testing is completely blocked for multiple taxpayers.
@Ankit_Tiwari please help in resolving this issue.

11

Hi ZATCA team,

Please let us know if there are any updates or changes that are required from our side to ensure that the Clearance flow works correctly. Requests are timing out continuously from 12th Jan due to which testing is completely blocked for multiple taxpayers.
@Ankit_Tiwari @MuShalaby please help in resolving this issue.

12

@Shashank @vinay.hegde @chanya @Rafi @adelaraby @Ritik @nagarjuna.nagasoundr @Adithya_Raviraja @ritwickdsouza Could you please try now and give a feedback if issue still persists?

13

@Ankit_Tiwari it is working for me now. Thanks

14

@Ankit_Tiwari it is working fine now. Thanks for the quick turnaround!

15

@Ankit_Tiwari its working now thanks for the support.

16

@Ankit_Tiwari working now

17

@Ankit_Tiwari its Working fine thank you.

18

Yup, working now. Thanks.

19

@Ankit_Tiwari looks like again the same problem, again we are getting the time our error from your side.

20

Still as it is ,we just tried now