Dear ZATCA Team, @Ankit_Tiwari
We have been informed by our clearance partner Master’s India that ZATCA’s clearance URL in simulation has been down since 1pm Dubai Time today. The endpoint Master’s India using is “https://gw-fatoora.zatca.gov.sa/e-invoicing/simulation/invoices/clearance/single” . They are not receiving an acceptable response from the endpoint within 20 seconds (they have set an API timeout in their system to support larger request loads). Internally in their system they retry the endpoint 2 more times in such scenarios, so basically, they have not received a response in 60 seconds.
May i request you to check this issue on priority and keep us posted. This is very critical for our customers to complete UAT and move to Production.
Kind Regards,
Prakash Sathyamurthy