Clearance Endpoint Down (simulation) URL

[nagarjuna.nagasoundr]

@Ankit_Tiwari Again we are facing same issue can you check

[adelaraby]

@Ankit_Tiwari ,i have a good idea to solve the problem now and on production ,just make the process of B2B same as B2C ,then no load on ZATCA servers and the business of your TAXPAYERS will not stop for any reason . just think about this idea .**

[Jiten]

@Ankit_Tiwari We are facing this issue again

[Ankit_Tiwari]

@Shashank @vinay.hegde @chanya @Rafi @adelaraby @Ritik @nagarjuna.nagasoundr @Adithya_Raviraja @ritwickdsouza apologies for the inconvenience. Teams are fully focused on resolving the issue. We will keep you updated.

[fazil.thayyil]

Thanks @Ankit_Tiwari for the info. Will it be resolved today or any time soon… ?

[Ankit_Tiwari]

@Shashank @vinay.hegde @chanya @Rafi @adelaraby @Ritik @nagarjuna.nagasoundr @Adithya_Raviraja @ritwickdsouza @fazil.thayyil @Jiten @adelaraby please try now.

[Ritik]

@Ankit_Tiwari yes its working fine.

[nagarjuna.nagasoundr]

@Ankit_Tiwari Working fine now Thank you

[Jiten]

@Ankit_Tiwari it is working now. Thanks!!

[chanya]

@Ankit_Tiwari and ZATCA Team

Clearance endpoint in simulation is down again. Getting 500 error.

httpCode":“500”,“httpMessage”:“URL Open error”,“moreInformation”:“Could not connect to endpoint”

Can you kindly extend your usual support.

regards,

[sergei.shishov]

Hi @Ankit_Tiwari ,

We can confirm that clearing return us 500 error as well on Simulation environment. Could you please comment about the possible reason or at least provide the timeframe when we can expect that the issue is fixed?

Best regards,
Sergei

[Ritik]

Hi,

Multiple taxpayers are stuck for testing due to zatca server down issue (getting 500 response), please check on priority.
cc @Ankit_Tiwari

[nagarjuna.nagasoundr]

Hi @Ankit_Tiwari we are facing same issue since yesterday, We are stuck Please resolve as early as possible.

[integration]

@Ankit_Tiwari we are facing also the same issue since Yesterday, we are stuck resolve ASAP please!

[hemavathy.r]

Hi Zatca Team,

Clearance URL is down since yesterday. Please let us know when it will get rectified.

[maryam]

Hi @Ankit_Tiwari
We are facing the same issue. Kindly let know when resolved.

[sameer]

Hi @Ankit_Tiwari ,
We are currently experiencing server downtime, which is significantly impacting the testing activities for our customer scheduled to go live by February 29th. The timely resolution of this issue is imperative to ensure a seamless testing process for our client. Kindly resolve the issue at earliest

[Ritik]

Clearance URL is down since yesterday. Please help.
CC @Ankit_Tiwari