Unable to submit and sign the csr in zatca side

Onboarding, renewal and revocation
1

The API endpoint for submitting and signing the CSR in production is failing, while it works fine in the simulator.

API Endpoint
https://gw-fatoora.zatca.gov.sa/e-invoicing/core/production/csids

{
“requestID”: -2,
“tokenType”: null,
“dispositionMessage”: “NOT_COMPLIANT”,
“binarySecurityToken”: null,
“errors”: [
“unable to submit and sign the csr in zatca side, caused : Denied by Policy Module 0x80094800, The request was for a certificate template that is not supported by the Active Directory Certificate Services policy: PREZATCA-Code-Signing.\r\n”
]
}

1 Like
2

Dear @mo.mohsen

Thank you for reaching out & welcome to the community.

Can i kindly ask you to share the details via the below email:

sp_support@zatca.gov.sa

Thanks

3

should be

certificateTemplateName = ASN1:PRINTABLESTRING:ZATCA-Code-Signing

4

for Production PREZATCA-Code-Signing replace it with ZATCA-Code-Signing
hope this will solve the issue

1 Like
5

Now it’s working thanks so much

6

Can you please help me where to change this certificate template ? Where can I get it?

7

Where to change ? the prezatca to zatca?

8

you need to change it in your CSR Config file