Invalid CSR (Bad Request 400)

Onboarding, renewal and revocation
1

I have created the CSID and did Compliance step
after that i am trying to generate the PCSID and it is giving me the error of 400

my organization name has english and arabic both seprated by |

is it causing the issue ?
or do i need to make any changes in csr config file for sending arabic data ?

2

Dear @Shzzamx

Thanks for reaching out,

Can I kindly ask you to elaborate more in your concerns? to ensure comprehensive support as usual.

What is the exact response?

Thanks,
Ibrahem Daoud.

3

Hi there! I encountered the same error. To resolve it, make sure your CSR (Certificate Signing Request) is converted to Base64. I initially missed this step, which led to the issue. Once I converted the CSR to Base64, the problem was solved.

4

Brother it was an issue about 7 days ago
i was getting the response during Generation PCSID after compliance step and the response was “The provided CSR is invalid.”

then i figured it out and do a major change and my change was
Replacing the Chilkat Library with openSSL and it works fine i got CCSID then Did Compliance of invoices then generated PCSID and my unit is onboard successfully.

But i am still on the point why the CSR generated by using the Chilkat library gives error of invalid csr during generating PCSID

5

Hi can you tell us the process you followed using openSSL to get the CCSID and then Compliance of invoices and then generate the PCSID