The provided Certificate Signing Request (CSR) is invalid. - Simulation env

Onboarding, renewal and revocation
1

Hi, we receive error “The provided Certificate Signing Request (CSR) is invalid.”

It started happening on a simulation after 01.01.2025.

CSR (base64 encoded): 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

Compliance CSID response ISSUED

Compliance invoices have result REPORTED/CLEARED

But we cannot receive PCSID as on the last step the response is 400 Invalid-CSR: The provided Certificate Signing Request (CSR) is invalid.

Please advise what should be done or checked from our side?

2

Dear @m.praded

Can you kindly confirm if you are still facing this issue ?

Also, you can contact us through these emails:
E-invoicing@zatca.gov.sa
sp_support@zatca.gov.sa

Thanks