Failure to Link All Sub-Commercial Records

General
1

Dear ZATCA Support Team,

We recently received a notification regarding non-compliance observations related to our e-invoices, specifically mentioning “Failure to link all sub-commercial records.”

We would appreciate it if you could please clarify:

  1. Which specific sub-commercial records are not linked, and

  2. The corrective steps required to resolve this issue and ensure compliance moving forward.

Kindly share detailed guidance or examples on how to correctly establish the linkage between the main and sub-commercial records within the Fatoora platform or during invoice submission.

Thank you for your support and guidance.

2

@NirmalKumar you need to ensure all the systems that generate tax invoices are integrated. “Failure to link all sub-CRs” is when records show that there are active CRs (Commercial Registration Numbers issued by Ministry of Commerce) but no invoices are shared from such premises. If there are no invoices generated from these premises, then appropriate response must be shared in reply to same email.

3

By integration, do you mean that we also need to onboard the sub-CRs?

While onboarding, do we need to mention the sub-CR in the unitName? Should the seller location exactly match the CR number, and should the seller additional ID remain the same as provided during onboarding?

Also, what will happen if a different CR number is used in the invoice request while the onboarding was done with another CR? Is the same applicable for the address?

How will ZATCA identify that these invoices are from the specific branch?

4

@NirmalKumar you just need to make sure that every device or e-invoicing generation solution is integrated with ZATCA. The field Org Unit Name in CSR should contain branch name (it can also contain branch sub-CR). Please go through guidelines and other posts on the forum, this topic has been discussed umpteen times.