Clarification about recently received notification from ZATCA

Hello
Recently, the client received notification from zatca telling that

" * Commercial records:

When choosing the commercial register ID and there are multiple commercial registers, the supplier must enter the commercial register of the branch from which the tax invoice is issued. Therefore, all branches through which invoices are issued must be registered, and the correct entry of the commercial register ID field must be verified.

This is in violation of the provisions of the Electronic Invoicing Regulations, which are an integral part of the Executive Regulations of Value Added Tax. Accordingly, we hope that the necessary amendments will be made as soon as possible."

While actually in e-invoice, we are using “CRN” as seller_scheme and “40*******5” as seller_scheme_id

Please let us know if the combination we are using is incorrect or if we should use another combination?

@Ankit_Tiwari

Dear @Awais, as you are already providing CRN in other seller ID field, you may have received this notification for other branches which have active Sub-CR number and such sub-CR is not referred in Other Seller ID field in any of your invoices. If you do not have active transactions from other sub-CRs, you may simply respond to the same email providing brief explanation.

I received the same email for one of my client.