Supplier Branch Number

We received an email from ZATCA, which states the following:

‘Whereas, it has been noted that your invoices do not comply with the requirements of the second phase of electronic invoicing - linking and integration, which includes: Commercial Records: When choosing the commercial record identifier and there are multiple commercial records, the supplier must enter the commercial record of the branch from which the tax invoice is issued. Therefore, all branches through which invoices are issued must be registered, and the correct entry of the identifier field for the commercial record must be verified, which is considered a violation of the provisions of the electronic invoicing regulations, which are an integral part of the executive regulations of the value-added tax. Accordingly, we hope that you will ensure that the necessary amendments are made as soon as possible’

@Ankit_Tiwari @idaoud

  1. Question: We checked all invoices and verified that the supplier branch details are properly attached, as shown below:

  2. cac:AccountingSupplierParty
    cac:Party
    cac:PartyIdentification
    <cbc:ID schemeID=“CRN”>xxxxxxxxxx</cbc:ID>

note: based on branch above xxxxxxx values changed

  1. Is this a common type of email, or are there any corrections needed?

  2. For instance, should the organization unit name be corrected during onboarding? A single device can accommodate multiple branches; however, while sending this invoice, the supplier information in the AccountingSupplierParty is updated based on the respective branch.

  3. Or is this email related to all branches that are not onboarded to ZATCA e-invoice? For example, out of three branches, only two have been onboarded—could it be something like that?

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@khalifullah ,
We have also received the same email.

@Ankit_Tiwari , @idaoud

Is this a common issue?
Also, should anything be corrected during onboarding — like the organization unit name?

We’re using a single device for multiple branches, and while sending each invoice, we’re updating the supplier info in AccountingSupplierParty according to the respective branch.

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@khalifullah as you mentioned you are including CRN of the branch to which invoice pertains in Other Seller ID field, you dont have to onboard separate CSIDs. You may have some active CRs but not mentioned on any of invoices sent to ZATCA. If those branches with Active CRs are not issuing invoices, then you can reply to same email with reasons. If those CRs are omitted for some other reasons, please check if any of those active CRs should be included in Other Seller ID field.

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