Get notification from ZATCA for multi CRN

XML and business rules
1

Hello everyone,
My customer received a notification from ZATCA regarding the use of CRN in invoices:
“In case of multiple commercial registrations, the seller should fill in the commercial registration of the branch in respect of which the Tax Invoice is being issued.”

Even though I entered the correct CRN in cbc:ID for that branch in the XML file, my customer still received the notification.

Did I miss anything?

2

same notice i have also received . even i have added correct cbc id in " cac:PartyIdentification

<cbc:ID schemeID=“CRN”>2055468792</cbc:ID>

</cac:PartyIdentification>"

3

@mollahsamim4 @mhdnabil
Did you populate the corresponding CRN while submitting the sample documents during onboarding process?

4

Tell your customers to close all unused CR numbers.

Some establishments do not close their CR number