We have been encountering the same issue since the early hours of 23-08-2025. The reporting API is returning a Response Code: 200 with an empty response body, which is still persisting.(Especially with B2C offline invoices)
This issue has caused a halt in sales operations for our customers, as they are unable to generate invoices as usual.
Response Code: 200
Response Body: (empty)
Attached the request and response
We kindly request your urgent support and cooperation in resolving this new issue, which we understand has been faced by several other system vendors and companies since yesterday.
@Ankit.K.Tiwari @idaoud pls look into it asap
@GajjalaKullayappa could you please share some sample hash values and screenshot of exact response from API call from ZATCA?
“invoiceHash”: “8eBtP9t73e583ja58axX0voCigXcFS4Q0/fk4Z8VMX4=”
Response we are getting as null with 200 status code @Ankit.K.Tiwari
Also happened with our system, when retrying the same signed invoice, zatca return 208 (invoice previously posted)
@Ankit.K.Tiwari Can you please advise on this matter as we are also experiencing the same issue for B2B invoice submission as well
@Manibala56 @GajjalaKullayappa @Moutasem Thank you for sharing samples here and on SP support email, I assure you teams are working relentlessly to identify the root cause and fix it on critical basis. It is taking more time than expected, our sincere apologies. We will keep you posted
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@Ankit.K.Tiwari Could you please update here
