Credit Note sent to wrong endpoint

Clearance and Reporting
1

I submitted a Credit Note for an old 2022 invoice, but because of a system issue it was sent to the reporting endpoint instead of the clearance endpoint.

From what I understand, the correct way to fix this is:

  1. send a Debit Note to reverse the wrongly reported Credit Note,

  2. then resend the correct Credit Note through the clearance endpoint.

My questions are:

  • In the Debit Note, what should I put in InvoiceDocumentReference the original invoice or the wrong Credit Note?

  • Should the Debit Note be B2B or B2C?
    Should it follow the same type as the Credit Note or the original invoice?

  • And finally, is this the correct and complete process to fix the issue?

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2

@ZATCA Support Team

@zatcaUser @mohammadsaeed01 @Ankit.K.Tiwari
Could you please confirm if this is the correct and complete process to reverse a Credit Note sent to the wrong endpoint and resend it correctly?

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