Additional special character added in seller name when scanned with ZATCA VAT app

QR code
1

We have generated a few invoices with seller registration name only in Arabic.
The original seller name doesn’t contain any special characters and the response QR code after signing also doesn’t contain any special characters but when the same QR code is scanned using the ZATCA VAT app then special characters are added at the start or end of seller name.

  1. Seller name is passed only in Arabic in xml payload
  2. Invoice is Cleared/Reported by ZATCA
  3. QR code received in response is printed
  4. The QR code scanned contains a special character at the start or end

This issue doesn’t occur when the seller registration is passed in only English.

Below are full details for a sample invoice:

  1. Value passed in AccountingSupplierParty.Party.PartyLegalEntity.RegistrationName = شركة كنان الدولية للتطويرالعقاري
  2. QR code received in response - AT3YtNix2YPYqSDZg9mG2KfZhiDYp9mE2K/ZiNmE2YrYqSDZhNmE2KrYt9mI2YrYsdin2YTYudmC2KfYsdmKAg8zMDAxNzc0Njk2MTAwMDMDEzIwMjQtMDEtMThUMTI6MTE6NTIEBzExNTAuMDAFBjE1MC4wMAYsNzZBbS8wZStpODZyWGZSV1JabnBDWjdFdVl3RldTeHJkUGV3Wm1RRGtidz0HYE1FVUNJUURZL042NkpPb1RBNHc3NTJKSTg5LzdaM0p2TXF5UFhrTERVM0c1T3plZ09nSWdZMXBiQmVGeGs0OVhyVVJVeWJIbkxSRWVTYW5XOU5XZ3lXdW1uTkRtM3RvPQhYMFYwEAYHKoZIzj0CAQYFK4EEAAoDQgAEn+dvQDSlHCYd7mYiCzBD/7JaQRpOmdO35kIkJ8DJe+AsJvFUW1cfv0xsqdlDYOexhK3rWlootvjM0/gagISmeQ==
  3. Screenshot of the QR code scanned from ZATCA VAT app:
    Kinan QR
    Kinan QR1170×2532 160 KB

We checked this for around 30 invoices in the simulation environment and the special character is added to all seller names and it is different for each invoices. Due to this there is a reluctance by a seller to accept the invoice. Please check this issue with the VAT app and confirm if this is not happening in production environment also @Ankit_Tiwari . Or help in getting this resolved.

2

@Ankit_Tiwari please ask the app team to check this issue of additional special character being added in seller name when only Arabic value is passed. This seems to be an issue with the app but do check and advice.

3

@vinay.hegde please update the Mobile App to latest version and try again. I have scanned above QR and it doesn’t display any special character with updated version.