Server returned an unexpected error: {"validationResults

XML and business rules
1

Hi,
Facing below error signce yesterday, before there was no issue:

Server returned an unexpected error: {“validationResults”:{“infoMessages”:[{“type”:“INFO”,“code”:“XSD_ZATCA_VALID”,“category”:“XSD validation”,“message”:“Complied with UBL 2.1 standards in line with ZATCA specifications”,“status”:“PASS”}],“warningMessages”:,“errorMessages”:[{“type”:“ERROR”,“code”:“BR-KSA-39”,“category”:“KSA”,“message”:“The invoice must contain the seller VAT registration number (BT-31) and/or seller group VAT registration number (KSA-18).”,“status”:“ERROR”}],“status”:“ERROR”},“clearanceStatus”:“NOT_CLEARED”,“clearedInvoice”:null}

2

Dear @gccvat12,

Thanks for reaching out.

The error BR-KSA-39 indicates that the invoice must include the seller’s VAT registration number (BT-31) or seller group VAT number as per the ZATCA XML standards attached below:

20230519_ZATCA_Electronic_Invoice_XML_Implementation_Standard_ vF.pdf

To resolve this, please ensure your XML file contains the VAT registration number in the following structure:

<ubl:Invoice>
 <cac:AccountingSupplierParty>
 <cac:Party>
 <cac:PartyTaxScheme>
 <cbc:CompanyID>YOUR_VAT_REGISTRATION_NUMBER</cbc:CompanyID>
 </cac:PartyTaxScheme>
 </cac:Party>
 </cac:AccountingSupplierParty>
</ubl:Invoice>

After updating the XML, it is recommended to validate it in the ZATCA simulation portal before resubmitting the invoice.

Let us know if you need further support.

Best regards,

3

checked the xml, the VAT number is available there.

4

Dear @gccvat12,

Kindly can you share the XML file to investigate the error?

Thanks,

5

How we can send please

6

Dear @gccvat12,

Kindly share it to the SP support team as per below:

SP mail: sp_support@zatca.gov.sa

Thanks,

7

We are facing a QR code issue where one out of every thousand invoices printed contains a QR code. that we correctly registered the seller VAT number

8

thanks for your update

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