The standard invoice allows the seller to optionally include a cryptographic stamp and QR code. ZATCA will then return a cleared invoice with an updated cryptographic stamp and QR code. Consequently, the client will have two XML files: one sent from the customer to ZATCA and another received from ZATCA containing the new QR code. Which of these XML files should be used in the PDF/A-3 format?
If the XML response from ZATCA includes a new QR code and is required for use with PDF/A-3 format, this XML will not be available if ZATCA has disabled the clearance functionality and the submission was made through the reporting API.
Q1- Each standard tax Invoice generated electronically must be cleared by the Authority as a prerequisite for sharing them with the buyers and for such Electronic Invoice to be regarded as legal and valid. So the returned cleared invoice by ZATCA which should be shared with the customer.
Q2: If ZATCA’s servers are down or there is a failure from taxpayers’s side, and taxpayers can’t clear their invoices, after notifying ZATCA via the deticated form if they are unable to clear an invoice within the 15 days of the following month:
they share uncleared invoice, keeps records of the transaction (Art.7.5) and confirms the existing contact details of buyer.
E-invoicing solution (EGS) should keep attempting to clear the invoice, once it got cleared they re-share the cleared invoice with the customer.
For more detailed information, please refer to the “E-Invoicing Detailed Guideline,” specifically Section 10, “Failure Scenarios”.
should you require any further clarifications, please don’t hesitate to reach out.
Hi,
There are two major categories B2B and B2C and both having differences. B2C is for POS transactions so it need QR immediately to print on receipt hence you generate signed xml means QR code and all other details and then report this XML to ZATCA. While the B2B you will submit XML and ZATCA will sign and will provide you generated QR code. Hope it is clear now. thanks