Onboarding Error Invalid-CurrentCCSID

We are getting following Error on postman
https://gw-fatoora.zatca.gov.sa/e-invoicing/simulation/production/csids

{
“code”: “Invalid-CurrentCCSID”,
“message”: “The provided CurrentCCSID is invalid”
}

Dear @mjamal ,

you need to make sure that you are using the correct user and password related to the request ID you send, also add a header “CurrentCCSID” to the request with the token as a value for it.
and it should be working fine.

Regards,

Hi Kirollos,

Thanks for your update.

I have another issue on validation

FATOORA Portal calculation is different than actual amount, please see below example.

Line TAX amount calculation by ZATCA , the tax amount should be 234,179.69 , Fatoor portal value is different 234179.67 and clearing invoice with earning . I have sent the request to our account manager.

btcLogo2_5953da40-1fdb-4074-8812-e2c3014b5b58.png

Hi Kirollos,

We went live on 17-OCT-2023.

Our invoices are getting cleared.

But not showing correct number of invoices cleared.

It is showing just one invoice cleared.

btcLogo2_5953da40-1fdb-4074-8812-e2c3014b5b58.png

Hi @mjamal

I faced this issue before, for me it was the arabic numbers which sent (OTP) when generating CSID
So it must be in English format e.g (234298)