"Invalid-CurrentCCSID" Error

XML and business rules
1

Dear ZATCA Support,

I encountered the following error when calling the endpoint:
URL: https://gw-fatoora.zatca.gov.sa/e-invoicing/core/production/csids

json

نسختحرير

{
  "code": "Invalid-CurrentCCSID",
  "message": "The provided CurrentCCSID is invalid"
}

I am certain that the CCSID I used is the same one retrieved from the initial API call. Additionally:

  • I used the production environment when generating the CSR.
  • The compliance API check was successfully completed using the same CCSID as basic authentication.

Could you please advise on the possible cause of this issue and how to resolve it?

Your support would be greatly appreciated.

Best regards,

2

Dear @gazi ,

Thank you for reaching out,

Kindly ensure that you are providing the correct credentials related to the request ID you got after generating CSID ( username = {binarySecurityToken} and password = {secret}) in the request Auth.

If you require any further assistance, please don’t hesitate to reach out.

Thanks,

3

I am facing same issue, 3 days ago every thing was fine, but now we cant do onboarding. Help!

4

Actually I am still facing the same problem since 29th Jan. with five of my costumers.
I’ve checked everything, but it was useless.

5

Dear @Saleh1

Can you please check again and confirm if you are still facing an issue?

6

Dear sir.
Problem solved.
You may use english language to enter company name and national address, just enter every field in english.
I hope this will help you.