Issue with upload invoice

QR code
1

Dear Team

I had an error message when trying to upload to ZATCA from NetSuite ERP and generated the QR code
That happened in 2 days ago

these the error messages I got

E-document template used: Saudi Arabia ZATCA outbound invoice template
Error details: FAILED_RESULT
Digital Signature plugin implementation returned fail status.
This is a implementation of Digital Signature

[ZATCA Response Errors] 1. The invoice hash API body does not match the (calculated) Hash of the XML

Please consider about the issue

2

Dear @Kjano

Thanks for reaching out, Welcome to our community,

To provide comprehensive support as usual, Can I kindly ask you to share the full API request and response along with the exact steps that you followed to sign your invoices?

Thanks,
Ibrahem Daoud.