Invoices reported on production but not appear on zatka portal

Dears
invoices reported on production but not appear on zatka portal
now i face the same issue
what shall i do please ?

{“type”:“WARNING”,“code”:“certificate-issuer-name”,“category”:“CERTIFICATE_ERRORS”,“message”:“X509Certificate (CCSID / PCSID) used for signing is not valid certificate (CCSID / PCSID) for this VAT Registration Number.”,“status”:“WARNING”},{“type”:“WARNING”,“code”:“invalid-signing-certificate”,“category”:“CERTIFICATE_ERRORS”,“message”:“X509Certificate (CCSID / PCSID) used for signing is not valid certificate (CCSID / PCSID) for this VAT Registration Number.”,“status”:“WARNING”}],“errorMessages”:,“status”:“WARNING”},“reportingStatus”:“REPORTED”,“clearanceStatus”:null,“qrSellertStatus”:null,“qrBuyertStatus”:null}

1-you should use PCSID not CCSID for signing
2-you should use the production EGS units ,not the simulation units

sure in prod we use PCSID
any suggest please ?

2-you should use the production EGS units ,not the simulation units
more details or example please

This is a famous issue . in the Fatoorah web site ,you have 2 links ,one for simulation ,the other for production .OTP is different . After getting CCSID the PCSID for simulation ,you can send invoices to the url of simulation and vice versa

@adelaraby hi sir
i already do all the above and the invoice for cash i am getting reported and cleared threw API
but not data apper in website and the link to analysis report in the website is not working
i get all OTP for devices from production. i don’t know what the problem please guide us