Invoice Upload to Zatca Issue

I got an Issue “Invoice Not Cleared” when Uploading invoices to Zatca.Below the error ,

InvoiceResponse: { ClearanceResponse: ClearanceResponse: { ValidationResults: ValidationResults:
{ InfoMessages: [InfoMessage: { Type: INFO, Code: XSD_ZATCA_VALID, Category: XSD validation,
Message: Complied with UBL 2.1 standards in line with ZATCA specifications, Status: PASS }], WarningMessages: , ErrorMessages:
[InfoMessage: { Type: ERROR, Code: BR-KSA-EN16931-06, Category: KSA, Message: Charge on price level (BG-29) is not allowed.
The value of Indicator can only be ‘false’., Status: ERROR }], Status: ERROR }, ClearanceStatus: NOT_CLEARED, ClearedInvoice: null },
ReportingResponse: null, ClearedQRCode: null }

any advise?

1 Like

Getting same error starting June 18 12PM KSA time. Any update.

@jonathanb @Nisa please ensure that the value of charge indicator under the tag cac:InvoiceLine / cac:Price / cac:AllowanceCharge / cbc:ChargeIdicator is not “true”

Just to confirm, in the updated logic, should ChargeIndicator always be set to false for Credit Notes, Debit Notes, and Tax Invoices, even if there is a non-zero discount amount present in the document?

@NISAMUDHEEN Charge Indicator “False” represents discount. Indicator “True” represents a “charge” which effectively increases the taxable value (such as service charge / transportation charge etc). Discount should always have Charge Indicator value set to “false”.

Please let men know if you solve it