Dear Sir,
Thank you very much for sharing the onboarding documentation.
I have a few questions related to specific CSR field entries, and I would be grateful for your clarification:
1. Common Name
The document mentions that this should be a unique identifier for the solution or device.
Could you please clarify what this exactly means? Is this a name we choose ourselves for our software/device? Should it be unique per integration? Also, does the meaning or usage of this field differ in the case of a single CR versus multiple CRs?
2. Organization Unit Name
Can you kindly explain what VAT groups are?
How can we identify whether a customer falls under a VAT group or is a regular taxpayer?
3. VAT Name
“Enter the VAT name tied to your organization.”
Could you please clarify what is meant by “VAT name”? We understand VAT is 15%, but what specific name are we supposed to enter here?
4. Organization Name
“The full name of your company or taxpayer entity.”
If we have only one CR, should we simply enter that legal name here?
In the case of multiple CRs (e.g., multiple branches being onboarded), do we enter each branch’s CR name separately? Should this value be unique per CR/branch?
5. Business Category
“Specify the sector in which invoices are issued (e.g., Retail, Services).”
Where can we find the official list or standard reference for business categories? Is this available in any ZATCA documentation or portal?
6.Final Question:
If the customer has only one CR, then will the following fields be the same?
-
Common Name
-
Organization Name
-
Organization Unit Name
Is that correct in such cases?
Your assistance in answering these points will help ensure proper onboarding and configuration of our system.
Thank you for your continued support.
Once I receive clarification on the above points, I will be able to close this support ticket.