@Aturkistani @Ankit.K.Tiwari @Majd_Alawadi
Below is one of the sample UUID and invoice hash
c4c9adfa-2d91-4be2-8f65-faa20461f8f9
AJZzOqWx9crt23wYuRQd6DziEfGRPdCulXLwHIWEj34=
Dears @anusv @mohdzeeshan5c0
kindly share a full API request for one of the affected invoices to sp_support@zatca.gov.sa for investigation.
The same has been shared in email.
Note: Would also like to bring into your notice that the same invoice when I re-submitted without making any change then zatca accepted it without any issue.
Dear ZATCA support team @Aturkistani @Ankit.K.Tiwari:
we are facing the same issue, where when we submit the invoice the first time we got:
“INVOICE_UUID_VALIDATION|UUID ERROR”
or
“Unable to execute Business Rules validation”
and then when we try again it’s passed without any change from our side on the invoice.
Dear ZATCA support team @Aturkistani @Ankit.K.Tiwari:
We are facing this issue today INVOICE_UUID_VALIDATION|UUID ERROR and also Unable to execute Business Rules validation
Dear @Aturkistani @Ankit.K.Tiwari @idaoud @Majd_Alawadi
May we have any acknowledgment or update on progress of this issue?
Dear @Ankit.K.Tiwari we are also getting same issue INVOICE_UUID_VALIDATION|UUID ERROR, kindly look into issue and provide us solution.
Dear @Afrah @Aturkistani @Ankit.K.Tiwari @idaoud
Looking forward to know the progress on this issue.
Thanks,
Dears @Afrah @Aturkistani @Ankit.K.Tiwari @idaoud
we are currently facing an issue reported from our customers since today morning that they are facing un stability with Zatca service clearness response and also it take a long time to response that invoice is clear , please check urgently
Dears @anusv @mohdzeeshan5c0 @m.khatib.minerets @sameer @hanysalah @Ahmad_Al_Arabi Kindly provide us with your solution provider name.
looks good now
Thanks
Its our inhouse developed zatca integration in all our sister companies from BRITON ERP system.
Hi Everyone,
we have observed the same error YESTERDAY. After few hrs we have not experienced this error. Due to this around 10+ transaction got struck in REJECTED Status. we have to reporcess those from our end. we are monitoring the same. thanks!
Dear @Ankit.K.Tiwari
In Case we receive this error or Other 400 errors, the ICV when I send the Invoice agian remain the same or should be increased?!
Dear @Afrah , @Ankit.K.Tiwari , @Aturkistani
Greetings!
Facing same issue since yesterday night.
This is the third time this has appeared with same behavior, our document gets rejected with UUID Error and we try to submit it without any change, it goes fine in the second attempt.
Kindly look into it to resolve this repeated issue.
Thanks,
Dear @Ankit.K.Tiwari @Aturkistani @Afrah
Waiting for your kind update.
We have this issue in all of our sister companies. Its our inhouse integration from BRITON system.
One of our sister company uses Foodics as solution provider which also has the same issue as in attached screenshot.
Dear @Afrah @Aturkistani @Ankit.K.Tiwari @idaoud / ZATCA Tech Team,
We also experienced intermittently the UUID errors from Yesterday Night on wards,
Could you please check and provide an update on the resolution, it really helps.
Thanks in advance!
Dear @Afrah @Aturkistani @Ankit.K.Tiwari @idaoud / ZATCA Tech Team,
Still intermittently we are gettting UUID errors, Kindly check from your end. !
anyone facing the same issue?
Dear All,
We are also experiencing the same .