Getting INVOICE_UUID_VALIDATION error from ZATCA PRODUCTION Portal

Clearance and Reporting
62

Dear,
We also faced this issue today for one of our invoice at 2026-06-25 15:41:20.

As per protocol we checked and resubmitted the invoice again with new ICV.

63

Dear @Afrah @Aturkistani @Ankit.K.Tiwari @idaoud / ZATCA Tech Team,
Still we are experiencing this issue, any update on this case?
thanks in advance!

64

We are also still facing the issue .

65

Hi ZATCA team, Still we are receiving UUID error. Please check

66

Dear @Afrah @Aturkistani @Ankit.K.Tiwari @idaoud / @Majd_Alawadi/ZATCA Tech Team,
Still we are facing UUID Error as response from ZATCA for B2C (Reporting API) Cases,Since Yesterday (25/06) Early Morning.
Until now around 53 records were REJECTED due to this error response from ZATCA.

Could you please check this on priority . Many thanks.!

67

Still we are experiencing this issue, any update on this case?

68

Dear @Afrah @Aturkistani @Ankit.K.Tiwari @idaoud / @Majd_Alawadi/ZATCA Tech Team,
Any update on this issue? we are still experiencing the same intermittently.
Please check this on priority. Thanks1

69

Dear Zatca Team,

Still, we are receiving UUID error. Any update on this case? Please check.

70

Dear ZATCA Team,

Still, we are receiving the UUID error intermittently since yesterday 25/06..

As of now around 87 transaction were Rejected with 400 error with UUID ERROR message. .

Every 2-3 hrs interval we observe ~20 transactions are getting affected, which we have to check and reprocess from our end.

Please check and fix this case at the earliest, its our kind request. Thanks in advance!

71

Dear ZATCA Team,

we have not observed UUID error last 24 hrs. Is this the issue fixed in ZATCA Side ?
Could you please confirm the same. Thanks!

72

Dears @Afrah @Aturkistani @Ankit.K.Tiwari @idaoud , Please be informed that we are currently facing an issue affecting multiple customers. We have been receiving the UUID validation error message “MISSING_UUID_IN_INVOICE” for invoices submitted between 24 June 2026 and 26 June 2026.

We kindly request your assistance in investigating this issue and providing the solution so that we can resending invoices again successfully.

73

@Afrah @Aturkistani @Ankit.K.Tiwari @idaoud Still we are facing the same issue. Please share the timeline for the resolution.

74

Hi Team,

Is anyone else experiencing issues with the Reporting API? We are frequently encountering request timeouts and the following error:

{
  "code": "ECONNRESET",
  "errno": "ECONNRESET",
  "syscall": "read"
}

Due to these errors, many invoices are failing. Although we retry the failed invoices, the failure rate remains high.

Has anyone else faced this issue?

75

@Ankit.K.Tiwari ,We have been frequently encountering request timeouts in the Reporting API, along with the following error:

{
“code”: “ECONNRESET”,
“errno”: “ECONNRESET”,
“syscall”: “read”
}

This issue has been occurring consistently over the past two days and is impacting our invoice processing.

Could you please check and confirm if there are any ongoing issues or provide guidance on resolving this?

76

Hi @Ankit.K.Tiwari , I am getting UUID ERROR on multiple invoices, Please help.

Here is the reporting api response : {
“validationResults”: {
“infoMessages”: [
{
“type”: “INFO”,
“code”: “XSD_ZATCA_VALID”,
“category”: “XSD validation”,
“message”: “Complied with UBL 2.1 standards in line with ZATCA specifications”,
“status”: “PASS”
}
],
“warningMessages”: [],
“errorMessages”: [
{
“type”: “ERROR”,
“code”: “INVOICE_UUID_VALIDATION”,
“category”: “MISSING_UUID_IN_INVOICE”,
“message”: “UUID ERROR”,
“status”: “ERROR”
}
],
“status”: “ERROR”
},
“reportingStatus”: “NOT_REPORTED”
}

77

Dears @Afrah @Aturkistani @Ankit.K.Tiwari @idaoud / ZATCA Tech Team ,

Please be informed that, we have also faced UUID Error from ZATCA intermittently once again yesterday in between 7 PM DST - 9 PM DST. Due to that around 10+ transactions were affected.

Please check this issue, why this is intermittently happening in recent days and take necessary action from your end.

Many thanks in advance!

78

We also experienced the same issue.

79

Dear @Afrah @Aturkistani @Ankit.K.Tiwari @idaoud / ZATCA Tech Team,

We have been experiencing intermittent UUID errors from last one hour.

Could you please check and provide an update on the resolution, it really helps.
Thanks in advance!

Any one else also experiencing the UUID Error recently?

80

We are also experiencing the same issue