Fatoora rejecting invoice due to error on zatca side

FATOORA portal and Simulation portal
1

I am getting this message since 2 days while creating e-invoices

2

@vijay_civil please share the exact response received from ZATCA. This appears to be response from middleware not from ZATCA.

3

Hi,
Below is the error message received

66A4F8D0-F09D-4C06-8BB5-417E00EF1D85.png887×256 79.7 KB

4

@vijay_civil this message is not from ZATCA, it is likely from the middleware. Please ask your solution provider to give you exact message received from ZATCA.