E-Invoicing Service Providers Qualification Survery

Hello,

We are a solution provider trying to get listed for Phase 2 on ZATCA website.

  1. Our company is KSA based and we have not implemented Phase 2 requirements for our company since we don’t fall under any of the waves which are announced by ZATCA. But we have implemented E-Invoicing Phase 2 for multiple clients.

In the survey for Service Provider Qualification, it asks whether you have implemented Phase 2 for your company ?
If we select the option as NO, then it says we are not qualified for E-Invoice Phase 2 Solution Provider Listing. But if we select the option “I confirm that my company is not incorporated in KSA” then we are able to proceed.

  1. Uploading all types of standard invoices in PDF A/3 with embedded XML or XML Format.

In this section, we are able to upload the files but its not getting saved and due to this reason we are getting a rejection. Whereas the files for all types of simplified invoices are getting uploaded and saved.

Could anybody assist us, we highly appreciate your support.

Dear @itsfais

Please reach out to our support team via below emails:

SP email: sp_support@zatca.gov.sa
E-invoicing@zatca.gov.sa

Thank you.