Dear Zatca Team,
One of our clients accidentally submitted the same invoices twice, and they belong to the previous financial year. The IRN, ICV, and UUID are the same, but the invoice hash is different. What would be the appropriate solution in this case?
Thanks
@mohan_manakkal if same invoice is submitted twice but with different hashes, then you must reverse the duplicate one(s) using credit note(s). It is recommended to create a replica of the duplicate invoice and just change the Invoice Type code from 388 to 381.
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