Dear ZATCA Support Team,
We are seeking clarification on the resubmission of an invoice after receiving a “Duplicate Invoice” response.
Background:
On 4 December 2025, one of our customers received the following response from ZATCA (HTTP 409):
{
“errorMessages”: [
{
“type”: “ERROR”,
“code”: “Invoice-Errors”,
“category”: “Duplicate-Invoice”,
“message”: “Invoice Hash Previously Submitted”,
“status”: “ERROR”
}
],
“reportingStatus”: “REPORTED_SUCCESSFULLY_EARLIER”
}
In our application, the ZATCA status shows as “In Progress” due to the HTTP 409 code, indicating the invoice was previously reported successfully. The customer now wishes to repost the same invoice.
Questions:
-
When resubmitting, should the Invoice Issue Date, Issue Time, and Financial Year remain the same as the original submission?
Or is it acceptable to use the current date, time, and financial year for the same invoice number? -
Since ZATCA indicates the invoice is already reported, will resubmission be treated as a new invoice, potentially doubling the amounts in ZATCA records?
Kindly advise on the correct approach for resubmission to ensure compliance.
Thank you for your guidance. We look forward to your response.