Authentication-Errors on simulation environment

Hi Team,

We are experiencing a lot of authentication errors on the simulation portal since 8th late evening. We have attempted generation of 321 invoices today on simulation environment and all the invoices have failed.
All calls for generation on simulation are failing with the below error message:
Authentication-Errors
Invalid-Authentication-Certificate

The devices are active as per the Fatoora portal and was working successfully before.

Please let us know how to correct these errors.

1 Like

We’re also facing the issue same, all our device certificates are automatically expired on 8th August and we’re unable to renew them.

The bug is resolved, please try again.

2 Likes

Hi
we have been experiencing the same error for the last couple of weeks ago.
we decided to revoke existing certificates in Simulation and re-do the onboarding.
We have successfully onboarded 3 entities but when we submit the invoices for clearance we are getting “Invalid Authentication Certificate” still.

Can you please help?
Thanks

Stefano

Hi All
can you please let me know if the issue can be fixed in the Simulation environment?
We are stuck for over 2 weeks we are not able to proceed with the testing.

Thanks

Stefano