During the onboarding process, I’m getting an invalid digital signature error during the compliance check. It was working fine until yesterday. @Ankit.K.Tiwari @Majd_Alawadi

Hi, We also have noted a downgraded performance of compliance-check APIs in production @Ankit.K.Tiwari

Hi @asyed4u , We have started receiving the same. This is the exact error: [{"type":"ERROR","code":"invalid-digital-signature","category":"SIGNATURE_ERRORS","message":"Invalid digital signature","status":"ERROR"}] How we should handle it? Everything was working as expected before.

Same for us, this is working in simulation, error is only for Production. @Ankit.K.Tiwari Isn’t the purpose of simulation to test our system is working perfectly ? But then why would this happen ?

@shiyaf_texol @pmohdameen @asyed4u you need to share details on sp_support@zatca.gov.sa or E-invoicing@zatca.gov.sa

I am having the same issue, even though I already used the same project/app to onboard other clients before But this is happening today

We are not using any SDK, we have our custom solution as per the shared processes. We could atleast identify if the issue is on our side or not if the issue comes up in simulation or development endpoints, but this is not the case. We have the issue only in production.

Same thing with us, the issue is only on Production

Does anyone found the solution ?

@Ankit.K.Tiwari @Majd_Alawadi @idaoud as per below post from @mhmd_almalki and his question is not related to the SDK user, as there is no issue on that side. The concern lies with the custom solution system. Since he has already followed the signed documentation, we kindly request timely…

While onboarding - getting invalid digital sign for compliance check

Onboarding, renewal and revocation

limo4ever November 25, 2025, 11:49am 6

you need to use new New certificate and key from new SDK , i faced same issue today , after update the certificate from new SDK , it work fine ..

Getting error for compliance check in Live but not for Simulation

Topic		Replies	Views
Getting error for compliance check in Live but not for Simulation General	10	271	November 30, 2025
Request for Clarification on Latest Update and Digital Signature Validation Issue General	0	97	November 27, 2025
Request for Clarification on Latest Update and Digital Signature Validation Issue General	0	48	November 27, 2025
Clarification Regarding "invalid-digital-signature" signed with different private key Warning Signing process	14	391	November 30, 2025
Digital signature not found Clearance and Reporting	16	380	October 28, 2025

While onboarding - getting invalid digital sign for compliance check

Related topics